Fair Oaks Ford

Great Experience After shopping around for cars, I kept coming back to Ford. The customer service was by far the best I've ever encountered. Ford really makes you feel After shopping around for cars, I kept coming back to Ford. The customer service was by far the best I've ever encountered. Ford really makes you feel important and works with you to get the best deal possible. I was extremely pleased with my car buying experience and will recommend friends and family to Fair Oaks Ford More

Ford F 150 My husband and were looking for a 2014 Ford F150 Supercab and saw one we liked on the Gjovik website . We went over there on a Sunday to look at it an My husband and were looking for a 2014 Ford F150 Supercab and saw one we liked on the Gjovik website . We went over there on a Sunday to look at it and measure it to make sure it would fit in the garage at home. We didn't want to buy it from them because I had a bad experience there a few years ago.So we contacted Craig Holsman who we worked with in December when my husband bought a 2014 Mustang from him. Craig gave us the numbers up front for the price and he didn't have the truck there but located one in Wisconsin for us. Two days later we picked it up and closed the deal. We worked with Robert Wojtan ,John Roncone, and Serafin Castelan, who were all super friendly to work with. Thanks to everyone for making buying a new vehicle such a good experience! We would recommend Fair Oaks to anyone for a new or used car! 5 stars for them!! More

Great Experience Bought my first car last night at Fair Oaks Ford Lincoln. They walked me through everything to make sure I understood the paperwork. I gave Pam a pric Bought my first car last night at Fair Oaks Ford Lincoln. They walked me through everything to make sure I understood the paperwork. I gave Pam a price I wanted to pay monthly and she made it happen. I couldn't be more satisfied with the service and the quality of the car. If you are shopping for a ford Fair Oaks Ford Lincoln is where you want to go. Can't beat great cars and great. More

Awesome experience I recently purchased a 2014 Explorer LTD from Craig and Ryan. I contacted Craig via an internet search of a specific Explorer I wanted. When I arrived I recently purchased a 2014 Explorer LTD from Craig and Ryan. I contacted Craig via an internet search of a specific Explorer I wanted. When I arrived, I was greeted by Craig, but I see why he is one of the best there at Fair Oaks...he was making deals happen. Craig turned me over to Ryan. Ryan was helpful, knowledgable and listened. Craig and Ryan provided top notch customer service. If these two salesmen continue to work/sell at Fair Oaks, I will be back for another Ford. Thanks guys... More

New truck I have purchased many vehicles over the years, and the experience I had purchasing my new F-150 at Fair Oaks was my best yet. The three gentlemen I d I have purchased many vehicles over the years, and the experience I had purchasing my new F-150 at Fair Oaks was my best yet. The three gentlemen I dealt with were extremely helpful and informative. I am going to recommend Fair Oaks to anyone that asks me where I got my new truck. More

Patient and not pushy We leased a Lincoln last week. Serafin was great to work with. He had a very calm and friendly demeanor and made the process enjoyable. The showroom We leased a Lincoln last week. Serafin was great to work with. He had a very calm and friendly demeanor and made the process enjoyable. The showroom area is very well-taken care of and comfortable. I would definitely recommend Serafin and Fair Oaks Ford Lincoln for your next car purchase. More

I passed a lot of other dealerships to get to the best. Best experience I've had buying a new car. I felt that they wanted to establish a long term customer and they have. I went to 2 other dealerships that Best experience I've had buying a new car. I felt that they wanted to establish a long term customer and they have. I went to 2 other dealerships that knew very little about their cars features and even less about making us feel appreciated. My questions at Fair Oaks were answered and I didn't get the creepy pressure I was getting from other places. More

Fair Oaks in Naperville is Great! The whole team at Fair Oaks Ford was professional, courteous, and just plain fun! We got a fabulous deal on a brand new Lincoln MKX. Thank you! The whole team at Fair Oaks Ford was professional, courteous, and just plain fun! We got a fabulous deal on a brand new Lincoln MKX. Thank you! More

Craig Holsman and Brandon Green 2014 Escape Craig Holsman was fantastic. He was straight forward and did a lot of information online (email) prior to me going in an speaking with him. He set th Craig Holsman was fantastic. He was straight forward and did a lot of information online (email) prior to me going in an speaking with him. He set the expectations and the price upfront which made the transaction easier. I will definitely recommend Fair Oaks and Craig to everyone I know. Also, Brandon Green was very helpful with test driving and after the purchase getting the car set up and going over the features of the Escape. The best car purchase experience I have ever had. More

My car buying experience at Fair Oaks Ford We just had a great new car buying experience at Fair Oaks Ford in Naperville. Serafin was especially helpful in locating the car that we were lookin We just had a great new car buying experience at Fair Oaks Ford in Naperville. Serafin was especially helpful in locating the car that we were looking for and took the time to show us the features on our new 2014 Focus. More