
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great Dealership I had a wonderful experience at fair oaks ford. They had a great selection of vehicles, and their prices were better than the competition. I would rec I had a wonderful experience at fair oaks ford. They had a great selection of vehicles, and their prices were better than the competition. I would recommend them to potential ford buyers. More
My Ford Escape purchase Fair Oaks Ford helped me purchase the exact model of car that I wanted at a fair price. I am very satisfied. They gave me a good deal with very infor Fair Oaks Ford helped me purchase the exact model of car that I wanted at a fair price. I am very satisfied. They gave me a good deal with very informative help in choosing my car. I would go back to that dealership the next time I need a car. More
Great Experience Craig and Paul were extremely helpful and answered all our questions. We felt welcome in the dealership and did not feel pressured at any time. John Craig and Paul were extremely helpful and answered all our questions. We felt welcome in the dealership and did not feel pressured at any time. John (in finance) was also very informative and did not pressure us at all. Paul took the time to explain all the new options in the Escape that were new to us. First new car in quite some time. Will go back in November/December to update another Mercury vehicle we have and I'm looking forward to it. More
What a difference a good dealer makes We've had negative experiences at several dealers, and we were ready to call it quits. But after coming to Fair Oaks Ford-Lincoln we were incredibly i We've had negative experiences at several dealers, and we were ready to call it quits. But after coming to Fair Oaks Ford-Lincoln we were incredibly impressed with how Paul and Craig handled our purchase. We ended up getting a great car for a great price, we are definitely recommending this dealership to our friends. More
Sale Experience Just bought my new 2014 Ford Fusion Hybrid and the sales experience with this dealership was most excellent. They gave me a good trade-in price, all Just bought my new 2014 Ford Fusion Hybrid and the sales experience with this dealership was most excellent. They gave me a good trade-in price, all available discounts (I didn't even have to ask for them), they explained my options and provided excellent instructions on how to use all the new features on this car. I am sure it will take me another year to figure out all the options and how to best drive this vehicle. I financed the loan with them because they were able to beat my previously arranged loan with my credit union and I thought the credit union's deal was the best I could get, yet they gave me an even better rate. Since I just got the car (three days ago) I have no input on their service facility yet--more to come at another appropriate time. Thanks again for your great service so far. More
Ode to a solid 10-4! Roses are red, Violets are blue, Craig used CB talk to sell us an Explorer Jeremy did not, but he's cool too... Seriously though, well seriously Roses are red, Violets are blue, Craig used CB talk to sell us an Explorer Jeremy did not, but he's cool too... Seriously though, well seriously Craig did talk CB radio talk in trying to sell us a vehicle; he claimed that band of radio was making a comeback. However when it became obvious that we weren't relating (@ least the mrs wasn't relating), Craig resorted to his professional demeanor in selling FORD to us. Both Craig and Jeremy both seriously knew about all the FORD and Lincoln products - a truly impressive team. Sales at this dealership is consultative in nature, and not a "used car salesperson" approach. Since buyers today are much more inherently knowledgable about vehicles, car selling today has to be more about navigating buyers into the right car, SUV, warranty program... (& less about trying to "sell" a vehicle.)... Craig and Jeremy were a hit with us. They are highly recommendied as the right team to buy a vehicle from. Go buy something from them! The only negative experience is when at the end of the sale, Craig gave us a cassette copy of his weekend garage band music - Criag specializes in the Bango (which he hasn't quite mastered yet). But as a courtesy we accepted the "gift". Thanks Craig & Jeremy for selling us a wonderful high quality 2014 Limited Explorer - it's great! Sincerely, Tammy & Tom P.S. We were just kidding about the cassette gift. That part never happened. 10-4 More
New Car Purchase-2014 Ford Escape Craig Holsman was the most honest and professional car sales man I have ever had the pleasure of doing business with . He made my new car purchase a v Craig Holsman was the most honest and professional car sales man I have ever had the pleasure of doing business with . He made my new car purchase a very pleasant experience. Five stars for him and Fair Oaks Ford. H. Thomas- Chicago More
Excellent Service The people at Fair Oaks Ford were incredibly attentive and paid great attention to what I was looking for in a vehicle, I TRULY felt like I was being The people at Fair Oaks Ford were incredibly attentive and paid great attention to what I was looking for in a vehicle, I TRULY felt like I was being treated like family. I was surprised by how quickly and smoothly the process of of buying my new car went and I'll be sure to send everyone I know to Fair Oaks for there next new car. Oh, they also let me bring my dog into the dealership which I thought was very kind of them! More
Purchase 2014 Ford Focus Excellent professional friendly service from Craig Holsman, Brandon Green, John Roncone and Robert Wojtan turned what I was expecting to be an uncomfo Excellent professional friendly service from Craig Holsman, Brandon Green, John Roncone and Robert Wojtan turned what I was expecting to be an uncomfortable experience into a satisfying experience. I will recommend Fair Oaks to friends and family More
New car purchase I recently purchased a new car from Fair Oaks Ford and from the moment I walked in I felt completely comfortable. I had researched the type of car I w I recently purchased a new car from Fair Oaks Ford and from the moment I walked in I felt completely comfortable. I had researched the type of car I wanted and new exactly what I was looking for when I went in. Pam Hammersmith went out of her way to make sure she found exactly what I wanted as quickly as possible. I purchase my cars on the A plan but this was the first year since my husband died that I used the plan and everyone went over and above to help me connect to the correct site to obtain my pin number. When I picked up my new car Pam spent time with me to make sure I understood completely how to operate all the new functions and that I had all appliances connected. John Krajnovich the General Manager was great he explained everything to me related to financing to make sure I understood everything. Robert Wojtan explained all service options to me and made sure I knew when to return for appointments. I would recommend Fair Oaks for all you automotive needs. More