
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Friendly, Fast, Fair Jeremy was wonderful to work with when I needed to purchase a new car. I am a teacher and I was on spring break. I went to several dealerships and F Jeremy was wonderful to work with when I needed to purchase a new car. I am a teacher and I was on spring break. I went to several dealerships and Fair Oaks gave me a great deal with no hassle. I recommend Fair Oaks Ford to anyone looking for a hassle free car buying experience. More
Great experience! Everyone was great to work with very nice and professional. I would recommend this dealership to anyone! Craig and Jeremy were awesome! I enjoyed the Everyone was great to work with very nice and professional. I would recommend this dealership to anyone! Craig and Jeremy were awesome! I enjoyed the buying experience and was treated fairly More
Leased a 2014 MKZ, great experience, I have purchased/leased many cars over the years. As a women sometimes the experience can be frustrating as not everyone takes you seriously (I walked out purchased/leased many cars over the years. As a women sometimes the experience can be frustrating as not everyone takes you seriously (I walked out of a dealership earlier the same day for that reason). Couldn't be more pleased with Fair Oaks, I love my new MKZ and the team was very friendly and they found the car I wanted with all the options I requested, and it wasn't easy! THANKS More
Merle and Tom's experience at Fair Oaks Ford The original salesman was not as proactive as he should have been because when we went to pick up the car and fill out the paper work another salesman The original salesman was not as proactive as he should have been because when we went to pick up the car and fill out the paper work another salesman found an additional $500 we could receive. Buying a car is not a pleasant experience but Fair Oaks did a respectable job but not a great job. More
Great experience! My wife and I purchased a new Explorer and worked with Craig and Jeremy. Both of these gentlemen made sure that from start to finish that our experien My wife and I purchased a new Explorer and worked with Craig and Jeremy. Both of these gentlemen made sure that from start to finish that our experience was a great one. We appreciate everything they did for us and for making a stress free purchase. More
Best experience ever I bought my first car in 1972. This was the most pleasant experience of any car purchase! Salesman was knowlegeable and when he realized we were qui I bought my first car in 1972. This was the most pleasant experience of any car purchase! Salesman was knowlegeable and when he realized we were quite serious about purchase, he made us an excellent offer. More
Best Service Experience before and after the sale I visited this dealership and was amazed on the customer service that I did not have to look and further for my New F250. Robert and Jim helped me al I visited this dealership and was amazed on the customer service that I did not have to look and further for my New F250. Robert and Jim helped me along the way and even today when I go back and do scheduled maintenance....they are always very helpful and a pleasure to work with. If you decide you want a new Ford, I would 100% recommend you stop in and talk to Robert (Bob). He is the best in the business. More
Referred by my husband based on his positive experience Referred by my husband based on his positive experience with this dealership. Got to say I was very please with the whole service I have received so Referred by my husband based on his positive experience with this dealership. Got to say I was very please with the whole service I have received so far. I wasn't exactly sure if I wanted to buy or lease a Escape. I did know it needed to have a moon roof and not be red. Pam Hammersmith knew all the right questions to ask on the things I was looking for. She then gave me several options to look at. This truly helped me decide what was the best route for me to go. I ended up with a lease of a Escape titanium. Got to say I love the moon roof and the whole car experience. The my sync services are pretty easy to get use to. Pam went over all the details of the car before I left the dealership. She even sync my phone to get me started. I also found Robert Wojtan to be very helpful as well. What I like mostly was the down to earth approach of taking the time to explain the extra care package that would help maintain that showman finish paint exterior and the interior care of the car throughout my lease. I would totally recommend this dealership and their professional staff. More
Purchased New 2014 Ford Fusion Had a great experience purchasing our new Ford Fusion. Dealership was very accommodating fixing a wheel the was damaged the day after the car was purc Had a great experience purchasing our new Ford Fusion. Dealership was very accommodating fixing a wheel the was damaged the day after the car was purchased. Would definitely recommend Craig and Jeremy!! More
We had a great experience purchasing our new Escape at Fair Oaks. The process was very easy starting with an internet and email exchange with Craig. He got us the car we wanted at the right price. Rod Fair Oaks. The process was very easy starting with an internet and email exchange with Craig. He got us the car we wanted at the right price. Rod was great as our delivery salesman, He spent a lot of time guiding us through the .process and showing us the features on our new car. John in finance and Bob in customer relations were also great and help to make the purchase process easy and low pressure. We would purchase again from Fair Oaks. More