
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Very quick and smooth transaction. Everything above board, no bait and switches! Spelled out exactly what incentives available. Got a great finance rate too. I would definitely come back for my next ca board, no bait and switches! Spelled out exactly what incentives available. Got a great finance rate too. I would definitely come back for my next car. More
I have purchased several vehicles from Fair Oaks Ford-Lincoln over the last few years and believe they are the best group around. Starting with Serafin as a sales rep who works to get you exactly w Ford-Lincoln over the last few years and believe they are the best group around. Starting with Serafin as a sales rep who works to get you exactly what you are looking for and then on to John Krajnovich as the sales and now general manager. They work to get you the best price with none of the silly back and forth that others do. They are both super and the consummate professionals. Additionally, in my opinion, one of their strong suits is you can trust them - they are old fashion "our word is our bond" guys - how cool is that today? I will continue to buy from Fair Oaks and have already bought six vehicles from them. Next is Bob, he is top flight and works with you to get the vehicle to you in pristine condition. If there is an issue he handles it. I had a remote start issue that no one could fix and in typical Bob fashion he said, "I got a guy." He did and took care of it. I enjoy dealing with him and trust him, not to mention some great vacation tips from him too. The service department is the best. The bottom line is, buy a Ford or Lincoln, and buy from Fair Oaks and you will never go anywhere else again. I certainly won't. Kim W More
Buying the car was fairly simple, all things considering. Things I did not understand were explained well, and everyone I dealt with was friendly and respectful. Despite how busy they were the day I went i Things I did not understand were explained well, and everyone I dealt with was friendly and respectful. Despite how busy they were the day I went in, I did not feel rushed at all. Paul Litwicki especially made the process feel relaxed and non-stressful. Even with me reading all the legal documents, the process actually was rather quick. I would recommend this location to anyone looking to buy a Ford. More
I was very impressed with this dealership. I have bought several cars from other dealers in the area over the years, but I will never go anywhere else for a new car. From the time I came in to the time I l several cars from other dealers in the area over the years, but I will never go anywhere else for a new car. From the time I came in to the time I left the staff here was very friendly and accommodating. I had to come in after work, so my family and I showed up near closing time, but regardless they never rushed us and they even brought several cars into the building so we could see the different models and colors available. I have never felt so comfortable buying a car. After I chose the 2014 Ford Focus Clint did everything he could to get us a great deal on our new car. He showed us a variety of financing options and guided us to the one that gave us the perfect payments for us. We also got a great deal on some of their other services and we even got a free auto-start out of the deal! I am looking forward to this option as I have never had it before. If you are looking for a ford, this is the place to go. I never felt pressured to buy extra or unneeded options and they even threw in a little gift for my son. This was the best and easiest car buying experience we have ever had. More
Fair Oaks had gotten ok reviews and it was close to where we lived, so we decided to give it a try. Paul was extremely easy to work with and we were pleased with the Ford C-Max from the auto show. We reall we lived, so we decided to give it a try. Paul was extremely easy to work with and we were pleased with the Ford C-Max from the auto show. We really liked working with Paul and all of the people at the dealership. More
Jeremy Bloom was fabulous from start to finish. The process was so easy. I purchased my first Ford vehicle in Schaumburg, but have always used the Fair Oaks dealership because their staff in Service i process was so easy. I purchased my first Ford vehicle in Schaumburg, but have always used the Fair Oaks dealership because their staff in Service is so friendly. When my husband and I wanted to turn in our lease, we knew that Fair Oaks would suit us better than the original dealership. All of the sales people were very polite to both myself and my two sons who came with me. Jeremy was excellent at communicating with both my husband and myself during the entire process. He is someone that you need to keep! He is so enthusiastic about his job, serving us and about Ford. Love the guy (I think it is Robert Wojtan) who sells the protection products. He was great with my teenagers who were with me to sign all of the paperwork. He has good jokes. Lol. We plan on keeping our Ford for a long time and are thankful that we are in good hands at Fair Oaks Ford. More
Very straight forward and easy, no back and forth bs. If you want fast, easy, and a fair price this is the place. The people really know the car as well. Very satisfied. you want fast, easy, and a fair price this is the place. The people really know the car as well. Very satisfied. More
I have purchased about 11 vehicles here in the last 10 years. I always get a great, no nonsense deal. I will definitely be back. They are quick and courteous. years. I always get a great, no nonsense deal. I will definitely be back. They are quick and courteous. More
Craig and Ryan were very helpful in our search for a new vehicle. Both made us feel like a priority and made it easy to make our selection and complete our purchase. vehicle. Both made us feel like a priority and made it easy to make our selection and complete our purchase. More
From the moment I walked into Fair Oaks Ford, I was treated well by a friendly and well-trained staff. All of my questions were answered and even some that I didn't think to ask. I would definitely r treated well by a friendly and well-trained staff. All of my questions were answered and even some that I didn't think to ask. I would definitely recommend Fair Oaks Ford to anyone looking for a new car. More