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Fair Oaks Ford

Naperville, IL

4.7
3,191 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,191 reviews

January 31, 2014

Everyone I dealt with at Fair Oaks was extremely pleasant. I never felt like I got the "Full Court Press" so to speak. I felt the price was very fair, and everything that they told they were going More

by Monarch82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Holsman, Jeremy Bloom
January 29, 2014

Craig Holsman helped us find the car we wanted. He was very patient with us, very accommodating, he answered all our questions and was very quick with responding to our e-mails. Brandon helped us with For More

by attll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Green, Craig Holsman
January 27, 2014

I have had my cars serviced at Fair Oaks Ford for many years. Joe and Dave in the Service area are terrific to work with. They always treat me and my family with professional attitudes and friendliness. T More

by JohnFowler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe and Dave in service, Craig Holsman
January 27, 2014

I had a greAt experience. Quick, fair, no games. I will return to buy more cars in the future. They also have a lot of cars and will sell near or below invoice. More

by DeanISU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Holsman
January 24, 2014

Great Service Center. I originally went in for repairs for a rattling noise. Although it took the manufactured time to deliver the part, the service department was very helpful throughout the experience. More

by owoodone1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe from Service Department
January 23, 2014

I have bought 3 cars from Fair Oaks Ford , 2 of them from Craig Holsman. He has made our car buying experience great ! No stress no haggle, he gives you a good price right up front. Craig works all the Ford More

by bbatten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
January 18, 2014

Bought a Ford Fiesta SE earlier this week. Had a great experience, got a great deal on the extended warranty. Learning to drive a manual transmission has been interesting but buying the car was a great ex More

by hockeybrianboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Holsman
January 17, 2014

I searched around a lot during my car buying process to make sure I was getting exactly what I wanted and for the right price, and I kept coming back to Fair Oaks Ford-Lincoln in Naperville. I worked with More

by cfgrace628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 16, 2014

My wife and I had an outstanding experience with Craig and Clint at Fair Oaks Ford. I contacted Craig through internet sales and did we did most of the work going back and forth on e-mails. We then came i More

by PMCDONALD08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Clint Schreiber
January 15, 2014

I have bought my last three fords at Fair Oaks Ford and Craig Holsman is by far the best sale person that we have every dealt with. They offer great pricing and honest negotiation right from the start. We More

by ericbearden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Jeremy Bloom
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