Fair Oaks Ford

Jeremy Bloom is one of the main reasons why I decided to buy my Lincoln. I have been an Infiniti owner for many years and it was hard to make this change. I visited the Chicago Auto Show, saw several cars buy my Lincoln. I have been an Infiniti owner for many years and it was hard to make this change. I visited the Chicago Auto Show, saw several cars of interested and followed up with visits to the local dealerships of each. I was definitely interested in the MKZ but Jeremy was the factor that made me make the final decision. More

Great experience. Craig was awesome as our primary contact. Reuben was great when we picked up the vehicle They have showed up a willingness to help out at anytime. contact. Reuben was great when we picked up the vehicle They have showed up a willingness to help out at anytime. More

AMAZING!! The only dealer you should consider is Pam Hammersmith of Fair Oak Fords! Pam is the BEST - request her by name. I drove over 300 miles each way just to work with Pam. She is professional, Hammersmith of Fair Oak Fords! Pam is the BEST - request her by name. I drove over 300 miles each way just to work with Pam. She is professional, patient and experienced. My experience could not have been better!! If you want a great experience and great price, call Pam Hammersmith with Fair Oaks Ford, you cannot go wrong. I will never go anywhere else, no matter how far I have to drive to work with her. I felt comfortable there being a woman and my husband was beyond impressed at her knowledge, she clearly knows her cars and is a true pleasure to work with. More

I initially intended to just visit and test drive a Ford Fusion Hybrid but left leaving a deposit in order to purchase a new car. Steve approached me within five minutes of being on the lot and spoke to me Fusion Hybrid but left leaving a deposit in order to purchase a new car. Steve approached me within five minutes of being on the lot and spoke to me about the availability of the car I wanted. He was willing to work with me to let me know when the car would arrive. I never felt pressured or rushed. Steve made me feel like a friend. He let me test drive another vehicle similar to the one I wanted and verified when my car would be delivered and worked with me in a very sincere way. Steve called me the moment the car arrived and I was able to pick it up the next day. Paul was great at explaining the additional protection on the car and gave me a great deal. I also received great cooperation from the man who finalized the papers and gave me an extended warranty. Overall it was a great experience!!! I have already recommended them to a family member. More

Everyone was pleasant and accomodating. There was continued follow-up communications before and after the sale, and no pressure to make a purchase. The exterior package I bought was done when promise continued follow-up communications before and after the sale, and no pressure to make a purchase. The exterior package I bought was done when promised. More

Very professional sales staff. No pressure, helped me determine the correct model for me. Then allowed me test drive two vehicles on my own which allowed me to select the right engine configuration. determine the correct model for me. Then allowed me test drive two vehicles on my own which allowed me to select the right engine configuration. The price negotiation was equally professional. No game playing. No high pressure. No lengthy delays. More

Everyone at the dealership was very friendly. If my sales person could not answer a question, he went and found someone who could answer my question. I really liked how quickly all my concerns were ad sales person could not answer a question, he went and found someone who could answer my question. I really liked how quickly all my concerns were addressed regarding the car that I purchased. More

Salesman was courteous and informed. Took time to listen to our needs and made relavent product suggestions. Was thorough and unrushed during our visit. Showed all options available in the model we chose an to our needs and made relavent product suggestions. Was thorough and unrushed during our visit. Showed all options available in the model we chose and helped a make a good purchase. More

Loved working with Bobby! He was very friendly, knowledgeable and made what could've been a very stressful experience a very enjoyable one. He explained all the options very well, but there was no knowledgeable and made what could've been a very stressful experience a very enjoyable one. He explained all the options very well, but there was no pressure to try to get me to get things I didn't want or need. He took care of everything and synced up my phone for me. He sat in the car with me and made sure I understood all the new features I was unfamiliar with. I would highly recommend him to anyone interested in buying a new Ford or Lincoln. The only thing I would change is the length of time I had to spend with the customer service guy and the finance guy. I understand that it is their job to try to sell me additional protection and maintenance for the car but it was a lot of time spent for something I wasn't interested in. Other than that, I would go back again and recommend Fair Oaks and especially Bobby Deanda. More

My expectation in puchasing a vehicle needed to have a dealership that provides a higher level efficiency then most. This experience met my expectation. Thank you. dealership that provides a higher level efficiency then most. This experience met my expectation. Thank you. More