Fair Oaks Ford

We are familiar with Fair Oaks Ford because it is where we have our 2008 Ford Escape Hybrid serviced. Our experiences with the service department have always been great, so when we thought about trading up we have our 2008 Ford Escape Hybrid serviced. Our experiences with the service department have always been great, so when we thought about trading up to the 2013 model, we stopped by on a whim and were met by Paul. He understood we really were just looking and, though we had an idea of what we wanted, was happy to show the new Escape off to us and seemed to be having fun. At no time did he pressure us or even talk money. We were curious and he took the time to answer questions and give us as much information as possible. He gave us his card when we left and said he hoped to see us soon. We spent the next two weeks researching the car and deciding what we really wanted and I think Paul was surprised to see us when we finally showed back up at the dealership. Even though he was juggling several customers, he greeted us with great warmth, remembered what we wanted and happily showed us some other options. At no time did he try to upsell or talk us into more expense, which I really appreciated. Once we'd decided, he sheparded us through the process and made it as painless as possible. Though my husband and I had agreed beforehand that we weren't going to buy expensive protection packages, Bob was great in going through the process and explaining why we might need to consider such a thing. He was patient and forthcoming and -- like Paul -- was friendly and made us feel we could trust him. The entire carbuying process was simple and clear and as quick as it could be. We are thrilled with our new car and would not hesitate to buy another car through Fair Oaks Ford. More

Fair Oaks Ford is an Excellent Dealership. My Sale Professional Craig Holsmen knows how important a new car purchase is and makes sure it's right 100% of the time. We have purchased several vehicles f Professional Craig Holsmen knows how important a new car purchase is and makes sure it's right 100% of the time. We have purchased several vehicles from him. Thanks Craig! Rod More

One of the main things that characterize Fair-Oaks Ford-Lincoln, is the way they treat the customer, with an outstanding professionalism. I noticed this during all the phase to close a deal, working w Ford-Lincoln, is the way they treat the customer, with an outstanding professionalism. I noticed this during all the phase to close a deal, working with Pam. She shown it in every step of the process listening our requirements and finding the best option that fits. Thanks Pam for all your support. AB. More

Everyone was very helpful and friendly. They answered all our questions and gave us a great price without any haggling. Would recommend this dealership to our friends. our questions and gave us a great price without any haggling. Would recommend this dealership to our friends. More

Outstanding and fast service. Price was so great that I didn't have to negotiate. One of the best new car buying experience. thank you for being so professional. didn't have to negotiate. One of the best new car buying experience. thank you for being so professional. More

WE PURCHASED A 2013 LINCOLN MKZ FROM STEVE TRUDNOS AND FAIR OAKS FORD. STEVE WAS WONDERFUL TO DEAL WITH AND HE KNOWS EVERYTHING THERE IS TO KNOW. ABOUT THE 2013 MKZ HE WAS ALWAYS POLITE, HELPFUL AND PATI FAIR OAKS FORD. STEVE WAS WONDERFUL TO DEAL WITH AND HE KNOWS EVERYTHING THERE IS TO KNOW. ABOUT THE 2013 MKZ HE WAS ALWAYS POLITE, HELPFUL AND PATIENT. HE WAS ALWAYS THE BEST COMMUNICATOR BOTH BEFORE WE BOUGHT THE MKZ AND ALSO FOLLOWING UP AFTERWARDS WE WALKED IN AND MET STEVE OUR SALESMAN. WHEN WE WALKED OUT, HE WAS STEVE OUR FRIEND. WE HIGHLY RECOMMEND FAIR OAKS AND STEVE. More

Paul Litwicki and Craig Holsman made buying my new Mustang a pleasant and hassle free experience. They treated my wife and I like family from the first time we walked in the door to the delivery of o Mustang a pleasant and hassle free experience. They treated my wife and I like family from the first time we walked in the door to the delivery of our convertible. Unlike other car buying experiences this one was straight forward and enjoyable. More

There is a reason why they call it a ford family. This is our second ford from fair oaks and We will never buy anything but a ford and we will never buy anywhere but fair oaks. We actually drove an hour to d our second ford from fair oaks and We will never buy anything but a ford and we will never buy anywhere but fair oaks. We actually drove an hour to do business there when we could have easily gone closer. We got a great deal without the "typical" car salesman experience. More

Pam was very helpful working withing our needs and helping us to get the price we wanted to work with. She also helped us to hook up the SYNC system a couple days later. We purchased another vehicle helping us to get the price we wanted to work with. She also helped us to hook up the SYNC system a couple days later. We purchased another vehicle from Fair Oaks years ago, and were also happy with that purchase. More

My sales experience was very good. Clint was friendly and efficient at finding the car I needed, and explaining the features. Their vehicle selection is excellent, and they had me in my new car, and bac and efficient at finding the car I needed, and explaining the features. Their vehicle selection is excellent, and they had me in my new car, and back on the road within a very brief time. I'd recommend this dealer to friends that want a good car buying experience. More