Fair Oaks Ford

I decided to purchase a new vehicle and found Craig Holsman to be an excellent salesman! He listened and provided me with options and when I was debating which vehicle to select he was patient and pro Holsman to be an excellent salesman! He listened and provided me with options and when I was debating which vehicle to select he was patient and provided me with the necessary information so that I could make an informed decision; I never felt pressured or rushed to make a decision. He even searched other dealerships to find the vehicle that was right for me. Craig had Rodney assist me when he was not there or unavailable and I found Rodney to be just as pleasant and helpful. Overall, I had a very pleasant experience and would recommend this dealership to anyone in the market for a new vehicle. The individuals I worked with were very helpful and made the car buying experience hassle-free. More

Craig was so helpful and friendly, never pushy. I went to another dealer to test drive the car I ended up buying and that salesman never even called me back. Craig found just what I wanted. I will defiantl another dealer to test drive the car I ended up buying and that salesman never even called me back. Craig found just what I wanted. I will defiantly be recommending him to others. More

I've done business with Fair Oaks Ford for 21 years. I've just purchased my most recent car there last week. (Each of my cars I have kept for an average of 10 years.) As I expected, both the salespeople I've just purchased my most recent car there last week. (Each of my cars I have kept for an average of 10 years.) As I expected, both the salespeople and service employees were knowledgable, professional, and friendly. Thanks! More

Friendly staff and quick reliable service. Especially want to thank Bobby for the time he took in explaining all the car's features and extending his time and knowledge to set up our I-Phones to interact want to thank Bobby for the time he took in explaining all the car's features and extending his time and knowledge to set up our I-Phones to interact with the blue tooth feature. Thank you Bobby! More

My experience with this dealership was very positive, every employee that I dealt with was professional, knowledgeable and very customer service oriented. I was treated with courtesy and respect at all t every employee that I dealt with was professional, knowledgeable and very customer service oriented. I was treated with courtesy and respect at all times and the vehicle was delivered to me ahead of schedule. I would highly recommend this dealership to anyone who is considering the purchase of a new vehicle. More

I have never had such an easy, fast, and enjoyable car buying experience! From the moment I walked in the door I felt welcomed and valued. Pam H., my salesperson, took great care of me, answered every que buying experience! From the moment I walked in the door I felt welcomed and valued. Pam H., my salesperson, took great care of me, answered every question, and made sure that I left satisfied. As a woman, I didn't feel that they tried to take advantage of me. They definitely made their sales pitches, and they are good at selling, but it wasn't high pressure or uncomfortable. I drove off in my dream car with terms that I am satisfied with. I couldn't be happier. I look forward to a long relationship with Fair Oaks and I recommend them to anyone looking for a great car. More

As we researched the 2013 autos during the past months, As we researched the 2013 autos during the past months, we decided to "focus" on the Ford Focus. My husband and I made an appointment with Craig on As we researched the 2013 autos during the past months, we decided to "focus" on the Ford Focus. My husband and I made an appointment with Craig on what turned out to be an extremely busy day at the Fair Oaks Ford Lincoln dealership. We were greeted cordially and soon were talking cars with Craig. He was well informed and professional in every way. It didn't take us long to find exactly what I wanted in my car and with his expertise and the staff at the dealership, I am now the proud owner of my Ford..... Thank you! More

I recently purchase a new vehicle. The staff was very helpful, which made the purchase process easy, no hassel. I would suggest anyone looking for a vechicle to stop by Fair Oaks Ford. helpful, which made the purchase process easy, no hassel. I would suggest anyone looking for a vechicle to stop by Fair Oaks Ford. More

The sales staff at Fair Oaks gave us time to look around and we didn't feel pressured. At first we thought we wanted a ICE Fusion but in the end decided we wanted a hybrid. They didn't have a model with t and we didn't feel pressured. At first we thought we wanted a ICE Fusion but in the end decided we wanted a hybrid. They didn't have a model with the options we wanted in stock but took the time to located exactly what we wanted at a dealer in WI. In my view they went out of their way to find what we wanted. More

Craig was absolutely the best sales person I have dealt with at a Ford dealership. I'm a Ford girl - but Craig assisted my daughter in purchasing a Ford vechicle which is a dream come true with the value, with at a Ford dealership. I'm a Ford girl - but Craig assisted my daughter in purchasing a Ford vechicle which is a dream come true with the value, great service and kindness you showed during our wonderful visit. You made my daughter feel special, welcomed and went out to bat for her to get the vechicle she could only dream about but became a reality. Thank you Craig for all the time you spent with us both Crystal and I. It is a fabulous SUV. It is better than Star Trek - well almost. Thank you and everyone for being involved with the Costco Auto program. More