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Fair Oaks Ford

Naperville, IL

4.7
3,092 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,092 reviews

January 07, 2013

They were very straight-forward in their pricing and also on after sale options. They came through on all of their promises in the soecified time-frame. More

by weiri02
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Bloom
January 06, 2013

Had an overall good experience at Fair Oaks, although their used car selection was very limited and prices were at the high end of market. Dealer was not very interested in negotiating and/or providing More

by JimGreco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Schreiber
January 05, 2013

We had an idea of what I wanted before walking in. Clint was very helpful in showing us what was available and we found the Ford Fiesta that we like. Very nice and friendly place. Thanks for making our ex More

by griffinpipe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Schreiber
January 04, 2013

Jeremy was a great help. He was patient and very knowledgeable about his product. He was willing to find the car I wanted and made the entire process pleasant. More

by bootle07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bloom
January 04, 2013

Craig responded quickly to my inquiry and we came to an agreeable price within 2 e/m's. Fair Oaks had to pick my car up in another state, but was able to get it done in 2 days. I'm very happy with the purc More

by kenneth.losacco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Jeremy Bloom
January 03, 2013

Craig Holsman was great to do business with and plan on purchasing again from Craig! We worked with Craig and he located the SUV we wanted with all the options. More

by 68lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
January 03, 2013

Craig was great to work with. I am a repeat purchaser (3rd car now from them). They searched exactly for what I wanted and delievered the exact vehicle to me. I would highly recommended this dealership More

by schaefct
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Holsman
January 02, 2013

Our new car lease experience was positive from beginning to end. Steve Trudnos was informative, patient, and efficient. Customer service during all aspects of the experience was great, and the price was v More

by katewoolard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 30, 2012

Craig was excellent to deal with. Got the whole deal done via phone and email. Gave me the best deal of all the internet quotes and worked with me from there. The sales and financing I've ever experie More

by DonNelson
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
December 30, 2012

It was a great car buying experience from the first greeting through the final handshake. Serafin Castelan and John Krajnovich worked hard to find the vehicle we wanted and worked out a great deal. I a More

by Dnadave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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