
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Because I'm a single woman, when I came in, I brought my sister and friend. Serafin was very polite and helpful, in that he said it wouldn't pay to get the hybrid Fusion, because I don't travel that man my sister and friend. Serafin was very polite and helpful, in that he said it wouldn't pay to get the hybrid Fusion, because I don't travel that many miles (determined from my mileage on my old car). He always talked to me, rather than my friends. I felt that I could ask anything, without him getting impatient. Thanks. More
Jeremy Bloom was very helpful, informative and supportive throughout the process. We bought the CMAX Energi in February and love the car. Everyone was great and allowed us to make the decision we wanted. throughout the process. We bought the CMAX Energi in February and love the car. Everyone was great and allowed us to make the decision we wanted. More
both salesmen were gentlemen, they answered every question, with an answer that made it easy to understand, they both worked hard to get the deal I was looking for, they made my wife and I feel very question, with an answer that made it easy to understand, they both worked hard to get the deal I was looking for, they made my wife and I feel very comfortable, and was able to make a good deal for us in a timely fashion! I was also treated with the upmost respect when dropping off the vehicle for additional items purchased in the deal, and also when picking up our vehicle, I am disabled, and was treated very kindly!, thank you fair oaks for a very pleasing experience! More
Steve was great to work with. Very patient dealing with our indecisiveness. We were able to work out a great deal and once we decided to make the purchase everything was handled very quickly and smoothly. our indecisiveness. We were able to work out a great deal and once we decided to make the purchase everything was handled very quickly and smoothly. We have worked with other Ford dealers and Fair Oaks service has always been great to us that is why we are return customers. More
From the first time we met Jeremy, he was very friendly and helpful. He arranged for a test drive right away and gave us so much information about the car. When I decided to return to the dealership to pu and helpful. He arranged for a test drive right away and gave us so much information about the car. When I decided to return to the dealership to purchase the car, I asked for Jeremy and even though he was with another customer, he came out and got us right into another car to take another test drive. During that test drive, I decided I wanted to buy one. I told Jeremy and he worked with us to find the right vehicle. I've purchase other new vehicles in the past and it always seemed to be a long, drawn out process. But Jeremy seemed to get everything done in such a timely matter and was so efficient, it made the process very enjoyable and upbeat. When I took possession of my new car, Jeremy went over everything with me and made me aware that he would be available for any other questions I may have. I would totally recommend Jeremy to anyone I know who's interested in a Ford or Lincoln. More
I was very pleased with the personal attention that I was provided with along they way as I purchased my new 2013 Ford Focus. Rod Foertsch went out of his way to best determine what would be the better purch provided with along they way as I purchased my new 2013 Ford Focus. Rod Foertsch went out of his way to best determine what would be the better purchase new versus used. In addition, Dave Wotjan has provided excellent support in the service department. I look forward to a long working relationship with Fair Oaks Ford! More
My experience at Fair Oaks Ford was the experience that prospective buyers deserve, they did everything right and it was a very good overall experience. They were fair and straightforward to work with and prospective buyers deserve, they did everything right and it was a very good overall experience. They were fair and straightforward to work with and made this an enjoyable experience from start to finish. Ruben was a great salesperson and the supporting team did a great job in supporting him to button everything up. Nice work Fair Oaks & Ford! More
It is impossible to share my experience without it describing why Fair Oaks Ford received my rating. The show room was clean and the vehicals displayed for easy viewing. I was greeted promptly and all describing why Fair Oaks Ford received my rating. The show room was clean and the vehicals displayed for easy viewing. I was greeted promptly and allowed to roam the showroom without a hovering sales person. All questions were answered promptly and expertly. A vehical I wanted was unavailable at this dealership but the sales person did a local search and my vehical arrived the next day. More