Fair Oaks Ford

I went in looking for a Ford Fiesta. Jeremy Bloom was the sales person that I talked to and he was very helpful and extremely informative. I visited other dealerships and quickly realized that he knew more sales person that I talked to and he was very helpful and extremely informative. I visited other dealerships and quickly realized that he knew more about the cars than anyone else that I talked to. He got me a grew deal on my new car and I couldn't be happier. Thank you so much!!! More

I had a great experience getting my new Lincoln. Everybody at the dealership was very helpful and took the time to make sure we fully understood everything about our new car. Everybody at the dealership was very helpful and took the time to make sure we fully understood everything about our new car. More

Craig was great! Helped me with getting my new Ford Fiesta and made it a very smooth process. I hope Craig keeps up the great work and I look forward to doing business with him again. Ruben did a g Fiesta and made it a very smooth process. I hope Craig keeps up the great work and I look forward to doing business with him again. Ruben did a great job helping me understand how my new Fiesta worked. He went over everything in detail and even helped try to sync my music to my car. I will back with more questions about the sync feature in the future. More

Staff dealt with not in above listing: Dave Vargo and Douglas Gose. Good purchase experience. Friendly staff. Very accommodating.We are enjoying our 2010 CPO Escape. Great sales and service staff. Have d Douglas Gose. Good purchase experience. Friendly staff. Very accommodating.We are enjoying our 2010 CPO Escape. Great sales and service staff. Have dealt with parts dept. in the past and was very happy. I like the Ford and Lincoln Vehicles. I would highly recommend Fair Oaks Ford to everyone. Thanks, Stan Rousonelos. More

Wow that is all I can say! I was not expecting to buy a car that day figured I would be hitting two other dealers to see who gave the best deal. Told them straight up. Test drove, talked numbers and they car that day figured I would be hitting two other dealers to see who gave the best deal. Told them straight up. Test drove, talked numbers and they were lower than my consumer report price. We bought the car. Everyone was so friendly there. I NEVER had an experience like this with a dealership. 100% recommend this dealer. They do not work on commission like others. They truly are there to help you and not themselves. I live in Melrose Park with a Ford dealership in walking distance and I drove to Naperville based on my consumer report pricing as a starting point and figured out what other two I was checking out too. Didn't need to go any further. Well worth the trip! THANK YOU Pam and Craig! More

Easy, no hassle new car purchase. Purchased a new Ford Focus and I am very impressed and happy with the vehicle. Would definately return to Fair Oaks for future purchases. Focus and I am very impressed and happy with the vehicle. Would definately return to Fair Oaks for future purchases. More

Recently I got into an accident with my beloved Mini Cooper (ran over a semitruck re-tread... completely totalled the vehicle), I was in the market for a new car and fast. After a lot of comparisons I a Cooper (ran over a semitruck re-tread... completely totalled the vehicle), I was in the market for a new car and fast. After a lot of comparisons I actually decided I'd like to look into a Ford Focus. We visited the lot rather late and we just intended on looking at the Focuses and their prices. Paul Litwicki was outside and with another client, but he was more than happy to help us. I wanted to purchase used, and I had a budget. When we told him, he was straight up honest and said that they probably didn't have a Focus that would fit my budget on the lot. Even though he knew he was wasting his time because everything was out of the price range, he showed us a few models and suggested to us the Ford Fiesta. We left that night and I did a lot of research on the Fiesta, falling in love with it. I am active duty military and needed to go back to St. Louis to report to work, so my dad kept in contact with Paul for me. I had a very specific car in mind with specific details and he was able to find my perfect vehicle. The car he found was actually located in Wisconsin, and they were not attempting to charge us a relocating fee. We settled on a price after a lot of haggling, and I had to go in the next day to sign papers. However, unfortunately for us the Wisconsin car was already sold. This seemed really fishy off the bat, but Mark Rancone worked very hard to find a replacement car. We found two that fit the description of the vehicle I wanted, but one had less options. They had absolutely no problem installing the extra options that were missing (ambient lighting and SIRIUS) for no extra charge. However, the other car was available with all the options and we went for that car. Overall the service here was outstanding. Paul hit rock-bottom price almost immediately and really went out of his way to help us. They understood the dilemma with insurance checks and were willing to work with me. I love my Ford Fiesta!! More

We bought a Focus from Jeremy in October and the We bought a Focus from Jeremy in October and the experience was fantastic. The whole staff is friendly and knowledgable, Bob was great, and the GM e We bought a Focus from Jeremy in October and the experience was fantastic. The whole staff is friendly and knowledgable, Bob was great, and the GM even came in and had a friendly conversation with us. I couldn't recommend these guys enough. Anytime we have a question they have an answer, one of the few places left that believe in great customer service! More

We first went in to test drive and did so with Clint who was very friendly and helpful. I would recommend working with Rod, he is very calm and patient. He explains everything you need to know without m was very friendly and helpful. I would recommend working with Rod, he is very calm and patient. He explains everything you need to know without making you feel rushed. I can't say enough kind things about our experience with Rod. Thanks Rod! More

Very good experience. Salesperson Craig contacted me about an hour after internet inquery sent. He was not working that night, but found me another associate to work with if I wanted to get assistance t about an hour after internet inquery sent. He was not working that night, but found me another associate to work with if I wanted to get assistance the same day. In the end, we did go in the same day to test-drive. Pam was very helpful, and I ended up choosing the car the same day; finalizing a few details of the sale the next day. Also a good experience with John in service and Doug in finance. I hope I don't need a new car for a long time, but would return! More