
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I have been buying cars (about 20) since I was 17 (now 70). This purchase experience was one of the best - smooth and positive. My salesman, Paul, was knowledgeable and personable. Love my Fusion. 70). This purchase experience was one of the best - smooth and positive. My salesman, Paul, was knowledgeable and personable. Love my Fusion. More
Had a pretty decent experience leasing our new Ford Explorer Limited through this dealership. We worked with both Pam and Steve who were very knowledgeable and patient with us. We got the price we wan Explorer Limited through this dealership. We worked with both Pam and Steve who were very knowledgeable and patient with us. We got the price we wanted(although I think I probably could have gotten a little better deal if I pushed harder). They were fair on our trade in. We would recommend this dealer to anyone. More
Experience was relatively painless Everyone was friendly and courteous. I never felt pressured. I would certainly recommend this dealership to anyone who is buying a car. friendly and courteous. I never felt pressured. I would certainly recommend this dealership to anyone who is buying a car. More
We went to this dealership because we were dissatisfied with the local Cadillac dealership. We were mainly visiting to inquire about trading up from our 2010 Cadillac. Our salesman, Steve, was wonderful. with the local Cadillac dealership. We were mainly visiting to inquire about trading up from our 2010 Cadillac. Our salesman, Steve, was wonderful. He was helpful, answered all our questions, took considerable time with us, was not pushy, took us to the local test track, and we felt completely comfortable with him. We ended up purchasing a new Lincoln. The dealership environment was casual and all personnel were friendly and approachable. We definitely would recommend this dealership, We also purchased a used car for our daughter. We received the same attention and consideration buying this $5,000 used car as we did purchasing a new Lincoln. More
After researching the vehicle I wanted, I contacted Fair Oaks Ford to check their inventory. I worked with Craig Holsman to discuss price. I went in on Saturday morning for a nice, uninterrupted test drive Oaks Ford to check their inventory. I worked with Craig Holsman to discuss price. I went in on Saturday morning for a nice, uninterrupted test drive to make sure I liked the vehicle. When I came back from the test drive we discussed the value of my trade. Everything was as I expected, straight-up and honest. Once we agreed on the final numbers Jeremy took over and walked me through the rest of the process. One of the best car buying experiences of my life, really! More
Very straight forward staff. There was not a lot of pressure applied by the staff. Overall a good buying experience. Will use fair oaks again in the future. pressure applied by the staff. Overall a good buying experience. Will use fair oaks again in the future. More
This was my second new car purchase from this dealership and both my experiences have been outstanding. The staff is second to none, and the new building is beautiful and state of the art. I would recommend and both my experiences have been outstanding. The staff is second to none, and the new building is beautiful and state of the art. I would recommend this dealership to anybody. More
Craig and Serafin were welcoming and bargained a fair price in a straight forward honest manner. The buying experience was efficient and positive. They both worked hard to make sure all our questions w price in a straight forward honest manner. The buying experience was efficient and positive. They both worked hard to make sure all our questions were answered and followed up on. This car buying experience was truly a pleasant one all around. More
I basically knew what car I wanted to buy, but after the warm reception I received when I walked into the showroom, I knew I had come to the right place. I got much more good information about my selection, warm reception I received when I walked into the showroom, I knew I had come to the right place. I got much more good information about my selection, the extras, the price, the services available, and I received my car quicker than I had been promised. I will highly recommend Fair Oaks Ford to friends and family. More
Fair Oaks is the best car dealer we have experienced. They are courteous, efficient and fair. We just bought another car there this past weekend. It is the 7th purchase we have made there. Their sales They are courteous, efficient and fair. We just bought another car there this past weekend. It is the 7th purchase we have made there. Their sales staff is experienced and great to deal with. The service department is matched by none. We would recommend Fair Oaks to anyone who is considering buying a car whether it be new or used. More