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Fair Oaks Ford

Naperville, IL

4.7
3,191 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,191 reviews

February 13, 2013

I have been buying cars (about 20) since I was 17 (now 70). This purchase experience was one of the best - smooth and positive. My salesman, Paul, was knowledgeable and personable. Love my Fusion. More

by danmillsap12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 13, 2013

Had a pretty decent experience leasing our new Ford Explorer Limited through this dealership. We worked with both Pam and Steve who were very knowledgeable and patient with us. We got the price we wan More

by magnumnu5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 13, 2013

Experience was relatively painless Everyone was friendly and courteous. I never felt pressured. I would certainly recommend this dealership to anyone who is buying a car. More

by tdmurphy450
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 12, 2013

We went to this dealership because we were dissatisfied with the local Cadillac dealership. We were mainly visiting to inquire about trading up from our 2010 Cadillac. Our salesman, Steve, was wonderful. More

by nancy1543
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 11, 2013

After researching the vehicle I wanted, I contacted Fair Oaks Ford to check their inventory. I worked with Craig Holsman to discuss price. I went in on Saturday morning for a nice, uninterrupted test drive More

by jello4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Jeremy Bloom
February 10, 2013

Very straight forward staff. There was not a lot of pressure applied by the staff. Overall a good buying experience. Will use fair oaks again in the future. More

by pjwoj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Holsman
February 09, 2013

This was my second new car purchase from this dealership and both my experiences have been outstanding. The staff is second to none, and the new building is beautiful and state of the art. I would recommend More

by bisoinc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug
February 06, 2013

Craig and Serafin were welcoming and bargained a fair price in a straight forward honest manner. The buying experience was efficient and positive. They both worked hard to make sure all our questions w More

by McDanielFam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Serafin Castelan and Craig Holsman, Craig Holsman
February 05, 2013

I basically knew what car I wanted to buy, but after the warm reception I received when I walked into the showroom, I knew I had come to the right place. I got much more good information about my selection, More

by kay.pier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
February 05, 2013

Fair Oaks is the best car dealer we have experienced. They are courteous, efficient and fair. We just bought another car there this past weekend. It is the 7th purchase we have made there. Their sales More

by momvlk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Holsman
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