Fair Oaks Ford

My husband and I worked with Pam for a few days, as we were just looking and not sure we were ready to purchase another vehicle. Pam took the time to show us many items in inventory, and didn't pressure were just looking and not sure we were ready to purchase another vehicle. Pam took the time to show us many items in inventory, and didn't pressure us to buy anything. We decided on a 2013 Explorer, because we enjoyed the Explorer we traded in. We received a good price on the SUV, a very good interest rate, and enjoyed everything about purchasing this vehicle. We did purchase the Protection package from Bob, because we bought this same product from him when we purchased our 2006 Explorer. The protection treatment on our previous Explorer made the car sparkle and shine brilliantly! I would definately buy this protection for my vehicles. More

I came in as a college student looking for a small, inexpensive, used car to take with me. I had already gone to several dealers looking for a good price on a very tight budget. I told Mark and Serafin inexpensive, used car to take with me. I had already gone to several dealers looking for a good price on a very tight budget. I told Mark and Serafin exactly what price range I wanted to be at monthly and they gave me exactly that with a brand new Focus. I never thought I would end up with a brand new car as a college student that was affordable. Their service was fantastic and they never pressured me into buying. More

I just leased a Lincoln MKS from Fair Oaks Ford and couldn't have been happier with the experience. The sales representative was diligent, kind and courteous throughout the entire process. Our company couldn't have been happier with the experience. The sales representative was diligent, kind and courteous throughout the entire process. Our company has purchased 100 cars over the past 32 years and have never been introduced to a Customer Relation Manager. Bob, the CRM was extremely insightful during our visit. I highly recommend Fair Oaks to anyone whom wants to be treated with the utmost respect from Professionally Trained Quality Individuals. Greg Ruden President Expert Optics Inc. More

I went in with an idea of what I wanted and how much I wanted to spend, and I got exactly what I wanted. Everyone was very friendly and helpful. I would definitely purchase from this dealer again. wanted to spend, and I got exactly what I wanted. Everyone was very friendly and helpful. I would definitely purchase from this dealer again. More

My husband and I were searching for an affordable family car and became very interested in getting the Explorer and the Edge. Rod was the salesman helping us and he was very friendly and knowledgeable. We h car and became very interested in getting the Explorer and the Edge. Rod was the salesman helping us and he was very friendly and knowledgeable. We had told him that we were shopping around and he was very understanding and showed us all the available options without making us feel pressured to buy. Unfortunately a brand new car was out of our price range. Within a few days we received a call from Rod regarding a certified used 2011 Explorer. Needless to say, we ended up buying that car and the whole process went smoothly and quickly. The car was like new and it was very impressive. Rod handed us off to Bob and Doug to help complete the sale and both were very kind and friendly as well. The whole experience was as painless as it could be when buying a car. We would recommend this dealership to everyone! More

Great service. I have good deal with my trade in and I got excellent car . Pam was very friendly and ptofecional . I will definatly come back for my next car. Great people.. !!! got excellent car . Pam was very friendly and ptofecional . I will definatly come back for my next car. Great people.. !!! More

We recently purchased a Ford Explorer and worked with Craig Holsman and Jeremy Bloom. We couldn't have been happier. From our initial contact with Craig via email to after the sale service he was geniune Craig Holsman and Jeremy Bloom. We couldn't have been happier. From our initial contact with Craig via email to after the sale service he was geniunely a great guy to work with. Craig was honest, quick to respond, and very knowledgable about the vehicles and we never felt pressured to make a quick decision. In addition to before the sale service, Craig also surpassed my expectations after we purchased the vehicle. He followed up to make sure we were enjoying our car and made sure we are happy with the quality of our Explorer. I went into Fair Oaks Ford several times as I was deciding between different vehicles from various other manufacturers. Fair Oaks Ford was by far the most professional dealership I have been too. I was actually able to look at the cars, drive them, and not have numerous sales people hover over me while I looked at the cars. Craig and Jeremy were patient as we went back and forth between vehicle and went out of their way to pick us up the car of our choice at another dealer after we FINALLY made our decision. Craig and Jeremy made our purchase experience outstanding. I highly recommend visiting Fair Oaks Ford and working with these two gentlemen. It's refreshing to find a dealership and a great salesman that believe in really valuing their customers. Thank you Craig and Jeremy More

Looking to purchase a new car and trade in - I visited 5 or 6 other dealerships over the past month other than Ford/Lincoln. I contacted Craig on the internet and from start to finish it was a positive exp or 6 other dealerships over the past month other than Ford/Lincoln. I contacted Craig on the internet and from start to finish it was a positive experience! Good service, no pressure and a good deal! It is the first time in years of buying cars the "car buying" experience was a good one - I would definately recommend them. More

The sales staff is very knowledgeable and answered all of our questions about our new Ford Explorer. The dealership is very clean, and the customer service is top notch. our questions about our new Ford Explorer. The dealership is very clean, and the customer service is top notch. More

Shopping for a new car and found none in inventory at the dealership. It took FOF less than a day to track down and deliver my car. Bob and Doug were extremely helpful and friendly. Mark and Ruben both wor dealership. It took FOF less than a day to track down and deliver my car. Bob and Doug were extremely helpful and friendly. Mark and Ruben both worked hard to earn my business. More