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Fair Oaks Ford
Naperville, IL
3,180 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,180 reviews
July 25, 2012
Had many "false starts" with Jeremy as I struggled with the whole decision making process. He was very patient and upbeat the whole time. Finally made it happen and I'm thrilled with car. struggled with the whole decision making process. He was very patient and upbeat the whole time. Finally made it happen and I'm thrilled with car. More
by Sidpeterson
Employees Worked With
Robert Wojtan, Jeff Gose, Jeremy Bloom
July 25, 2012
This was such a good experience!I got a Great deal on my trade-in. And they were extremely helpful with finding the car that had EXACTLY what I was looking for in it! THANK YOU trade-in. And they were extremely helpful with finding the car that had EXACTLY what I was looking for in it! THANK YOU More
by tinmac
July 24, 2012
Just purchased my 4th vehicle from Fair Oaks Ford. I've had nothing but great experiences from the point of sale to service. Got a great quote from the Internet Manager Craig and Jeremy worked through all had nothing but great experiences from the point of sale to service. Got a great quote from the Internet Manager Craig and Jeremy worked through all the details of my most recent sale. The entire staff was very welcoming and very friendly. Bob was also very helpful. Brought my car in for protectant service and Bob provided a loaner and took care of everything I needed. The car is great. I will certainly bring my car to Fair Oaks for all servicing. It has been a great relationship! More
by pnagel
Employees Worked With
Bob, Craig Holsman, Jeremy Bloom
July 22, 2012
Great car buying experience! This is my second Ford purchase. This is the first time i have gone to this dealership but i will recommend them to friends who see my car and want one too! Love my Fusio purchase. This is the first time i have gone to this dealership but i will recommend them to friends who see my car and want one too! Love my Fusion! More
by Torimoyski
Employees Worked With
July 22, 2012
My husband and I came in and met with Jeremy Bloom. We bought a 2012 Ford F150 which we are so happy with. The entire staff was great and not pushy at all. We will be back in the future for other new cars bought a 2012 Ford F150 which we are so happy with. The entire staff was great and not pushy at all. We will be back in the future for other new cars and will recommend to family and friends. Thanks again, Kathleen & Wayne Bearden More
by Kathleen777
July 19, 2012
Great place to work with...not pushy, good service, and willing to negociate. They were willing to work with us and were very friendly and informative. willing to negociate. They were willing to work with us and were very friendly and informative. More
by wozniaktm
Employees Worked With
Steve Trudnos
July 12, 2012
I had been looking to replace my old truck. Did a lot of reseach online and wanted to look at the F 150. Jeremy Bloom was the right person to talk to. Jeremy is very respectful and friendly. His knowledge o reseach online and wanted to look at the F 150. Jeremy Bloom was the right person to talk to. Jeremy is very respectful and friendly. His knowledge on trucks, was just what I was looking for. I would recommend Jeremy to anyone looking to buy car or a truck. Robert Wojtan was like talking to an old friend. Robert took his time, made sure we understood all our warranties and were happy with them. Best experience I ever had buying a vehicle. Thank-you Wayne Miller More
by waynejmiller
July 11, 2012
Excellent internet sales response from Craig! Jermey did an awesome job following up and closing the deal with us. Thanks to both of them for there great service! an awesome job following up and closing the deal with us. Thanks to both of them for there great service! More
by newfiestabuyer
Employees Worked With
Craig Holsman, Jeremy Bloom, Craig Holsman, Jeremy Bloom
July 01, 2012
I had performed extensive research on the car I wanted and had pretty tough questions, Jeremy always responded with an honest, informed and very fast response. He was extremely persistent in sourcing the and had pretty tough questions, Jeremy always responded with an honest, informed and very fast response. He was extremely persistent in sourcing the exact car I wanted and ended up getting a car under the original agreed upon price with even more features. Jeremy followed up via email, which I preferred, with any questions I had even after the sale. More
by amerikiwi
Employees Worked With
Jeremy Bloom
June 30, 2012
Sales individuals were knowledgeable, interested in getting me the best price possible and taking care of me so that I was happy with my purchase. Sync systems were set up for me and my phone synced w getting me the best price possible and taking care of me so that I was happy with my purchase. Sync systems were set up for me and my phone synced with the car. Questions were answered and if unable to be answered a promise to find out was provided. More
by dtelling7
Employees Worked With
