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Fair Oaks Ford
Naperville, IL
3,186 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,186 reviews
January 06, 2021
I am was so amazed at how great Fair Oaks Ford is with ALL their customers. I felt extremely lucky to have Israel E. as my sales consultant because he made sure I felt comfortable, confident, and happy wi ALL their customers. I felt extremely lucky to have Israel E. as my sales consultant because he made sure I felt comfortable, confident, and happy with each decision I made. Coming into my appointment I wasn't really sure what I was really looking for. As soon as Israel got to know me and my preferences a little better, he knew exactly what to show me and what I would like. This being said, I am am very happy with my purchase and extremely grateful for the service Israel provided. More
by ida p
Employees Worked With
Israel Espinosa
January 04, 2021
Adam was fantastic, and really made the car buying process very very easy. I am in love with my new Navigator, and they took great care of me. process very very easy. I am in love with my new Navigator, and they took great care of me. More
by Jabari
Employees Worked With
Adam Liaromatis
January 04, 2021
Over the years my family has purchased several vehicles from Fair Oaks. Our last 2 purchases we worked with Pam Hammersmith. We felt confident from beginning to end. She was honest, friendly, and made our from Fair Oaks. Our last 2 purchases we worked with Pam Hammersmith. We felt confident from beginning to end. She was honest, friendly, and made our experience fun! Thank you Pam. I now recommend you to all our friends and family! More
by MKC owner
Employees Worked With
January 04, 2021
Pam is great!!!! Always friendly and helpful with anything that you need. Will go out of her way to help you with any questions or help you may need!!!! anything that you need. Will go out of her way to help you with any questions or help you may need!!!! More
by Kris
Employees Worked With
January 04, 2021
Pam went above and beyond! She took the time to find the best options to fit my needs. By far the best experience I’ve had purchasing a car! best options to fit my needs. By far the best experience I’ve had purchasing a car! More
by astah41
Employees Worked With
January 02, 2021
Always looking out and taking care of their customers. Being buying cars here for a few years now and they have never disappointed me. Awesome jobs guys. Being buying cars here for a few years now and they have never disappointed me. Awesome jobs guys. More
by Tcrafton7608
Employees Worked With
Other Employees :
Sean Farmer
December 31, 2020
Really great experience at Fair Oaks on a very busy day for them! You never know what sort of negotiations you’ll walk into at a car dealership, and we were pleasantly surprised with the trade-in/purchase for them! You never know what sort of negotiations you’ll walk into at a car dealership, and we were pleasantly surprised with the trade-in/purchase process. Terrell was helpful (and very knowledgeable about the car itself) during the search and test drive, and he and Jeremy were incredibly respectful and thorough in the negotiations. They listened to what we needed and didn’t try to upsell, rush, or confuse. Churchill initially greeted us at the door and was very friendly, asking good questions up front. Would definitely recommend Terrell and the team. More
by Sma324
December 29, 2020
Terrell had the best customer service and always made sure us (the customers) were getting the best deal and best car that fit us and our budget. Thanks Terrell Antonio & Jada sure us (the customers) were getting the best deal and best car that fit us and our budget. Thanks Terrell Antonio & Jada More
by Antoniooljohnson
Employees Worked With
Terrell Williams
December 24, 2020
We purchased a 2020 Ford Explorer XLT in December 2020. We purchased a 2020 Ford Explorer XLT in December 2020. Sales rep Le Roy Churchill was very patient. He made our purchasing experience less stressfu We purchased a 2020 Ford Explorer XLT in December 2020. Sales rep Le Roy Churchill was very patient. He made our purchasing experience less stressful. More
by Ron Wendy
Employees Worked With
Le Roy Churchill III
