Fair Oaks Ford

Always looking out and taking care of their customers. Being buying cars here for a few years now and they have never disappointed me. Awesome jobs guys. Being buying cars here for a few years now and they have never disappointed me. Awesome jobs guys. More

Really great experience at Fair Oaks on a very busy day for them! You never know what sort of negotiations you’ll walk into at a car dealership, and we were pleasantly surprised with the trade-in/purchase for them! You never know what sort of negotiations you’ll walk into at a car dealership, and we were pleasantly surprised with the trade-in/purchase process. Terrell was helpful (and very knowledgeable about the car itself) during the search and test drive, and he and Jeremy were incredibly respectful and thorough in the negotiations. They listened to what we needed and didn’t try to upsell, rush, or confuse. Churchill initially greeted us at the door and was very friendly, asking good questions up front. Would definitely recommend Terrell and the team. More

Terrell had the best customer service and always made sure us (the customers) were getting the best deal and best car that fit us and our budget. Thanks Terrell Antonio & Jada sure us (the customers) were getting the best deal and best car that fit us and our budget. Thanks Terrell Antonio & Jada More

We purchased a 2020 Ford Explorer XLT in December 2020. We purchased a 2020 Ford Explorer XLT in December 2020. Sales rep Le Roy Churchill was very patient. He made our purchasing experience less stressfu We purchased a 2020 Ford Explorer XLT in December 2020. Sales rep Le Roy Churchill was very patient. He made our purchasing experience less stressful. More

Serafin is unbelievably helpful and accommodating. The best way to describe Serafin to me is a "normal" person. Meaning, he is one of the best salesperson I've ever dealt with because at no point was I s best way to describe Serafin to me is a "normal" person. Meaning, he is one of the best salesperson I've ever dealt with because at no point was I spoken down to, or talked into anything I wasn't comfortable with. I always have my guard up when going to get a new or used car, and Serafin was just there to make sure I got what I want. Which I really really appreciated. He shared his thoughts when I asked him to and he spoke very honestly. Needless to say, after him spending the afternoon helping me and being extremely kind and patient, I got EXACTLY what I wanted. Please consider asking for Serafin if you happen to come across his page. I will be coming back to Fair Oaks again and I will be only dealing with Serafin from here on out. My family and I are super and frankly, still in shock from being lucky enough to have Serafin on our side. With his extreme helpfulness and knowledge, there is no way you won't feel happy leaving. Buying a car is a huge huge investment and for most people a scary one. I bought my car days ago and I there is no dealer in the world who would have saved me this amount of money. Serafin, if you are able to read this, I appreciate you. I have to add, the entire staff was kind to me as well. Very nice people! More

Excellent service! I was very happy with the service I received. The person I dealt with did not push or force me to buy something I did not want. received. The person I dealt with did not push or force me to buy something I did not want. More

Thank you to Salesman Jesus Nunez he did a great job thorough out the whole process from the start to the end! Very professional good job Jesus!!! thorough out the whole process from the start to the end! Very professional good job Jesus!!! More

Jorge was great from start to finish! Professional and enjoyable to work with! 10/10 would recommend! I love my new car. thank you so much! enjoyable to work with! 10/10 would recommend! I love my new car. thank you so much! More

I didn’t think I would buy a Lincoln but now I am so happy that Badges helped me find my new car! Awesome service by everyone who helped. happy that Badges helped me find my new car! Awesome service by everyone who helped. More

We are from Rockford and decided to go to Fair Oaks just to peruse the Lincoln Nautilus selection as they have a huge inventory on their lot. Our intent was just to look however we drove home in a new Nauti to peruse the Lincoln Nautilus selection as they have a huge inventory on their lot. Our intent was just to look however we drove home in a new Nautilus that we love ! Worked with Badges Faraj and he was awesome ! Made it pretty easy for us to trade the Lincoln MKC we were driving and get into the new Nautilus ! His Customer Service Skills are super and with no pressure ! We would not hesitate to work with him again when the time comes ! Thanks Badges !! More