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Fair Oaks Ford
Naperville, IL
3,187 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,187 reviews
November 28, 2020
Had a great experience with the 2 associates that helped me purchase my new 2020 Ford Mustang Bullitt. jorge was quick to answer all questions and help me through any process I was questioning. me purchase my new 2020 Ford Mustang Bullitt. jorge was quick to answer all questions and help me through any process I was questioning. More
by Tylermick
November 23, 2020
Serafin was great to work with. We went into the dealership to look at one car and did not care for it and Serafin know about what we wanted and showed us a great car that we really liked and bought dealership to look at one car and did not care for it and Serafin know about what we wanted and showed us a great car that we really liked and bought. Great salesman that went above what he had to do to make us happy. More
by radiantsounds
Employees Worked With
November 18, 2020
Serafin helped me and my mom pick the right car. He did amazing he helped me with all my questions with no issues he is TOP NOTCH! amazing he helped me with all my questions with no issues he is TOP NOTCH! More
by yocie
Employees Worked With
November 01, 2020
Service and sales staff were great! I went in for service and they took great care of me and then Jorge followed up the day after to ensure I was satisfied and everything was ok. service and they took great care of me and then Jorge followed up the day after to ensure I was satisfied and everything was ok. More
by todd_barentine
October 31, 2020
Pam is awesome to work with she goes above an beyond! She really listens to your needs and makes things happen. Would definitely buy another car from her! really listens to your needs and makes things happen. Would definitely buy another car from her! More
by Donnacol11
Employees Worked With
October 30, 2020
Pam is the best. She greets you with a smile and has always been extremely helpful whenever I have traded in my lease vehicles. She goes above and beyond when it comes to getting me the best deal I cou always been extremely helpful whenever I have traded in my lease vehicles. She goes above and beyond when it comes to getting me the best deal I could get for the vehicle I’m looking for. She has always been honest and always takes in consideration my needs vs my wants. She has never steered me wrong. I have always walked away satisfied. More
by Lcgreen4
Employees Worked With
October 30, 2020
My family has worked with Pam for a very long time because she is great at what she does. She was so sweet and extremely helpful in helping me find a car. She helped me find the perfect car for the pr because she is great at what she does. She was so sweet and extremely helpful in helping me find a car. She helped me find the perfect car for the price I wanted to spend and made sure I left happy. I love Pam and I plan to come back for all my future var purchases and recommending her to my other family and friends. More
by JoyF
Employees Worked With
October 30, 2020
Hey Jorge I want to thank you for taking the time to work with me on my new F150 purchase keep up the great work with me on my new F150 purchase keep up the great work More
by jespez66
Employees Worked With
October 29, 2020
Pam is your go to gal when it comes to getting a new or used car, buying or leasing! I have worked with her for my cars over the years and she is so great! She is so helpful and gets you the best deal out used car, buying or leasing! I have worked with her for my cars over the years and she is so great! She is so helpful and gets you the best deal out there and makes the process so easy! I highly recommend her if your looking for a new car! She’s a great sales women and a great person! More
by Britg0441
Employees Worked With
