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Fair Oaks Ford

Naperville, IL

4.7
3,187 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,187 reviews

October 02, 2020

Good people at fair Oaks Ford Lincoln we bought Ecosport and we love it thanks to Badjes he walked us thru everything and was honest with us the whole time More

by Lueeher11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Badges Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Fair Oaks Ford responded

Lueeher, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Fair Oaks Ford for all your vehicle needs! Take care!

September 25, 2020

Terrell exemplified the perfect salesman throughout the buying experience. He went above and beyond from start to finish, including buying me a cup of coffee as a thank you. This is the second vehicle I've More

by williamasimms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrell Williams
September 17, 2020

I came to Fair oaks ford as a first time car buyer and had the best experience. Started off the morning with a bad experience at another dealer and Tim Mccarthy went above and beyond to make sure that I f More

by nikkimunday98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Mccarthy, Mike Borawski, Dominik in finance.
September 14, 2020

I visited Fair Oaks as a first time car buyer. I had stopped in a few other dealerships prior and left feeling like I had just experienced every cliche used car salesman trope. Fair Oaks was differen More

by ngerali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Talley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Sedik
Sep 15, 2020 -

Fair Oaks Ford responded

Ngerali, thank you for your kind words, and congratulations on your new vehicle! It is great to hear that we were able to go above and beyond your expectations and really help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 10, 2020

Just want to say thank you to Leo and his staff of the Just want to say thank you to Leo and his staff of the new car and the finance dept. They went beyond and above just to help us purchase our second More

by ffenderson3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Talley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ramandan
September 07, 2020

The best Ford dealership in the state! Very pleased with my new Ford Explorer. Look for Josh when you visit. You won't be disappointed! More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Villarin
September 03, 2020

Adam and all of the guys at Fair Oaks Ford Lincoln were amazing. They answered all of my questions and made the process very easy for me. More

by doomcrippler6898
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Liaromatis
Sep 04, 2020 -

Fair Oaks Ford responded

Thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!

September 01, 2020

Bob was great and the Fair Oaks team were easy to work with. They were very willing and eager to make a deal. I left a happy man. More

by srmathis54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Williams
Sep 04, 2020 -

Fair Oaks Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for being one of our valued guests and if there is anything else we can do to assist you, please let us know! Take care!

August 29, 2020

Bob williams is an amazing guy , so funny and sweet . he made the usual stressful experience of car buying so much fun with his jolly personality. please ask for him when you go to Ford. More

by Aleem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Williams
Sep 02, 2020 -

Fair Oaks Ford responded

Hello, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

August 25, 2020

I have been a Ford customer for many years now, and I have always had nothing but the best service at Fair Oaks Ford. I was incredibly humbled this evening as I was able to purchase a 2020 Edge, which le More

by lyndsibrooke18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Williams
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