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Fair Oaks Ford
Naperville, IL
3,191 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,191 reviews
April 11, 2020
Bob, was absolutely forthright in explaining everything. Refreshing to have someone who was honest!!! I will do business again with him!!! God bless this dealership Refreshing to have someone who was honest!!! I will do business again with him!!! God bless this dealership More
by Coachyanke
April 09, 2020
Bob is great! Takes his time and works with you. Makes sure you are satisfied and answers questions without any frustration. Bob is my new go to guy for my next buy! sure you are satisfied and answers questions without any frustration. Bob is my new go to guy for my next buy! More
by Dave
April 09, 2020
What really got me was how well informed Bob was about the vehicle even though it was a trade in. If anybody needs a vehicle I’m for sure recommending this place. the vehicle even though it was a trade in. If anybody needs a vehicle I’m for sure recommending this place. More
by mauriciosantos0497
April 09, 2020
Wonderful car buyer experience Bob was great and patient with me. I had a lot of questions and he answered each one making sure I understood. He made me feel at ease and the buyin Bob was great and patient with me. I had a lot of questions and he answered each one making sure I understood. He made me feel at ease and the buying experience was great. Thank you Bob..... More
by peg421
April 06, 2020
Bob was awesome with me during this new truck sale. He Bob was awesome with me during this new truck sale. He did what ever he could to help me. Thank you Bob I will come back again !! Bob was awesome with me during this new truck sale. He did what ever he could to help me. Thank you Bob I will come back again !! More
by Tidy84
Employees Worked With
Bob Williams
April 03, 2020
What a knowledgeable fella and a kind soul Bob is. Had a wonderful time trading in my vehicle and he was so patient with my indecisiveness. Thank you! Will definitely be referring. wonderful time trading in my vehicle and he was so patient with my indecisiveness. Thank you! Will definitely be referring. More
by Katie
Employees Worked With
Bob Williams
April 03, 2020
Wonderful Good service and very happy with my Lincoln Nautilus. I will continue to purchase or lease my cars from this dealership. Very happy with my car. Good service and very happy with my Lincoln Nautilus. I will continue to purchase or lease my cars from this dealership. Very happy with my car. More
by Scott Petersen
April 02, 2020
Great service with bob William's would reccomend to friends and family. Answered all questions to our understanding and in a timely fashion. Nice and clean car delivered friends and family. Answered all questions to our understanding and in a timely fashion. Nice and clean car delivered More
by Hammerheadshark
Employees Worked With
Bob Williams
April 02, 2020
It was a very hectic time and I had a difficult trade to do and Bob figured out a way to put it all together and make it happen. He was very professional and did a great job. do and Bob figured out a way to put it all together and make it happen. He was very professional and did a great job. More
by steve_kagin
Employees Worked With
Bob Williams
April 02, 2020
New Ford Escape It was a pleasure doing business with Bob and Fair Oaks Ford in trading in my old car and purchasing a new Escape. I've had my old car serviced here a It was a pleasure doing business with Bob and Fair Oaks Ford in trading in my old car and purchasing a new Escape. I've had my old car serviced here and have always had good service. Bob was very friendly professional in getting the deal done. Thanks Bob! More
by jplally56
Employees Worked With
Bob Williams
