Fallon Ford-Toyota

Warrantee work repair . I brought my ford in to Fallon Ford for service work and found that western slope ford in Colorado did not repair my vehicle correctly as they did a I brought my ford in to Fallon Ford for service work and found that western slope ford in Colorado did not repair my vehicle correctly as they did a poor job on fixing the wiring So I was told by Jacqueline service writer that this would be warranty work so I called Western slope Ford to tell them that the repairs they did were insufficient. It took 8 days for Fallon ford to fix my truck after multiple times of trying to get a hold of Jacqueline and promises that she will call me right back I filed a complaint with ford motor company she was not happy about those so I get a phone call saying that I owe $418 for the work western slope ford was going to pay for this work till she told them that it was not the same repair cause she was upset that I filed a complaint I would not use the dealership as they are not honest. Again these service writers have no idea what they are doing. Also I’m have signs made to be put on all my Vehicles if you would like one for yours I’d be more and happy to pay for it signs will state that Fallon ford are liars. More

Consistently professional, courteous service I live about an hour and anhalf from Fallon Ford/Toyota. I live fifteen minutes from Capitol Ford in Carson City. I would rather drive the extra hou I live about an hour and anhalf from Fallon Ford/Toyota. I live fifteen minutes from Capitol Ford in Carson City. I would rather drive the extra hour and fifteen minutes to Fallon Ford, than to have it serviced fifteen minutes away. The professionalism, service and courteous employees. is far better than in Carson City. More

Sales staff. The experience with sales, Alex Valde, was great. Very knowledgeable and extremely helpful. Alex listened to what I wanted and worked with his boss t The experience with sales, Alex Valde, was great. Very knowledgeable and extremely helpful. Alex listened to what I wanted and worked with his boss to get me what I wanted at a very good price. More

Worth checking out even with the drive The sales and service experiences I've had at Fallon Ford have been great. Extremely patient and willing to answer questions about vehicle features an The sales and service experiences I've had at Fallon Ford have been great. Extremely patient and willing to answer questions about vehicle features and maintenance. Services performed quickly and accurately. Totally recommend. More

Very good We have been to the dealership a few times for work on our car. The staff is very friendly. We like the small town atmosphere and how helpful everyone We have been to the dealership a few times for work on our car. The staff is very friendly. We like the small town atmosphere and how helpful everyone is. That s why we go back... More

Only half of service completed I made an appointment for an oil change and detailing of my vehicle. Due to overbooking, Fallon Ford Toyota could not complete the detailing of my ve I made an appointment for an oil change and detailing of my vehicle. Due to overbooking, Fallon Ford Toyota could not complete the detailing of my vehicle and asked that I reschedule for that portion of the service requested. When I initially made the appointment, the service department confirmed with the detailing department that the date would work for both departments. I find this to be very disappointing customer service. I am now forced to bring my car back another day, which is not convenient. More

HORRIBLE ! A NIGHTMARE ! TREATED VERY BADLY AFTER SALE. I purchased a car this monday. they still haven't delivered it to my home and Reno. i have left several message to sales kid and even the general man I purchased a car this monday. they still haven't delivered it to my home and Reno. i have left several message to sales kid and even the general manager. today is friday and not a word. my next step is to call the police if i don't hear from them today. my story is on yelp too. please take my advice. More

Awesome experience Everyone at Fallon Ford Toyota was extremely helpful and went out of their way to get us the truck we wanted. Sharon was awesome, she worked hard to Everyone at Fallon Ford Toyota was extremely helpful and went out of their way to get us the truck we wanted. Sharon was awesome, she worked hard to get us the truck we wanted. Jimmy was great with the financing and Spencer showed us all the ins and outs of the truck. Very rewarding experience!! More

Relaxing Experience This was a no pressure buy. Staff was very helpful & courteous. No hassling on Price. It was a really great experience. Would recommend this dea This was a no pressure buy. Staff was very helpful & courteous. No hassling on Price. It was a really great experience. Would recommend this dealership!! More

Long wait Car was taken in on Wednesday and expected to be completed by Monday. Monday passed then promised by noon Tuesday, Tuesday passed. Promised by mid-m Car was taken in on Wednesday and expected to be completed by Monday. Monday passed then promised by noon Tuesday, Tuesday passed. Promised by mid-morning Wednesday. At 2 p.m. I called and told to be there by 5 p.m. and it would be ready. Arrived at 4:45, waited and waited and at 5:40 the Jeep was finally finished. However it was not washed as promised. Repair work was great but frustrating to be told it would be ready over and over. More