Fallon Ford-Toyota

Vince has helped me with the purchase of two vehicles, and is the absolute best salesman I’ve ever worked with. He made the process comfortable, fun, and informative. I didn’t feel pressured or forced to and is the absolute best salesman I’ve ever worked with. He made the process comfortable, fun, and informative. I didn’t feel pressured or forced to do anything I wasn’t comfortable with. Him and his team are the best and I would recommend him to anyone who is seeking an enjoyable experience purchasing a vehicle! More

Service was excellent, problem was identified an appointment was made to install the new part which was ordered. Arrived for the follow up appointment, my truck was taken right in. The work was comp appointment was made to install the new part which was ordered. Arrived for the follow up appointment, my truck was taken right in. The work was completed in less time than the estimate. The service adviser was great she explained everything in detail. She made it pleasure to do business with Fallon Ford. More

This dealership is wonderful. I called on a Thursday for factory recalls and Sierra got me an appointment the following Tuesday. The repairs were made quickly and professionally. I called on a Thursday for factory recalls and Sierra got me an appointment the following Tuesday. The repairs were made quickly and professionally. They even paid for a truck wash. I would highly recommend Fallon Ford and will be doing all my future vehicle business with them. More

Marcos was not high pressure when helping me to decide on a new car or wait until I knew what I wanted for sure. Gave me the info I needed to make a decision best for my lifestyle/work. I was recommended to a new car or wait until I knew what I wanted for sure. Gave me the info I needed to make a decision best for my lifestyle/work. I was recommended to Marcos and if I have someone interesting looking, I will send them Marcos /Fallon Ford Toyota’s way. More

Went in to get locks fixed on daughters car had it for three days and when they said it was done, the bring it around and one of the techs WRECKED her car.. never offered to pay for it. Keep in mind we ha three days and when they said it was done, the bring it around and one of the techs WRECKED her car.. never offered to pay for it. Keep in mind we have bought 4 car from them in the past 6 months from this dealership. Husband always went to them for oil changes and services. But again NEVER were my daughters locks were fixed and NEVER offered to fix her car when they wrecked it! Will NEVER GO BACK! More

Our car broke down near Bishop as we were traveling home to Idaho, and no one in town could fix it. I called Kevin and he said they would look at it at their first opportunity, which was a couple of weeks to Idaho, and no one in town could fix it. I called Kevin and he said they would look at it at their first opportunity, which was a couple of weeks out. We had it towed, and left it with their service department. They were all very helpful and friendly. Vanessa was so nice, helpful and cooperative, even though I bugged her a lot. I have nothing but good things to say about their service group. They fixed my car when they said they would for the price they quoted. More

On a trip south to Yuma no other dealer in Reno or Carson wanted to help or try with westork me in. I called Kevin and he said he would check what he could do. This was on a Thursday. That after noon Carson wanted to help or try with westork me in. I called Kevin and he said he would check what he could do. This was on a Thursday. That after noon he called back and said I was in luck they had the part and they would see me on Monday, at 8:00 sharp! I was there and they fixed the DEF regen Hester and had me out by noon! What customer service! Derrida and Kevin should be praised for their customer service and commitment to Ford. I am writing a letter to Ford President expounding on your customer service Daryl Reynolds 1(530)588-2800 More

They have great prices along with fast and friendly service! Would recommend to anybody looking for a new or used car. service! Would recommend to anybody looking for a new or used car. More

Great dealership with a mostly friendly staff. Everyone but one employee was very helpful. when I had to do business with general manager Joe DeAloia my whole experience changed. He had the worst customer but one employee was very helpful. when I had to do business with general manager Joe DeAloia my whole experience changed. He had the worst customer service I have ever seen in life! He was Rude and arrogant the type of person you would absolutely hate to talk to and worse do business with. For someone who has been on the job 20 something Years and is quick to tell you that. You would think the would be better with people. But if thats who they let run things around there, that speaks alot about the company. I Would never go back or recommend this carlot to anyone. Ford yes! Joe DeAloia never again! More