Falmouth Toyota

I have just purchased a new 2012 Toyota RAV4 from Ron Sjahfiedin, sales representative at Falmouth Toyota. From the moment I walked in the door, Ron was there to greet me, and my immediate reaction whic Sjahfiedin, sales representative at Falmouth Toyota. From the moment I walked in the door, Ron was there to greet me, and my immediate reaction which proved to me correct, was that he was dedicated to providing the highest quality customer service. When we sat down and I described the vehicle that I was looking for, Ron had all the answers to my questions. As the discussion continued, Ron showed the highest level of professionalism, and we even managed to have some humorous moments. He is a very friendly person. As we discussed new vehicle price and trade-in allowance, the discussion continued along the same high level of professionalism on Ron's part. When I took delivery of the new RAV4, there was Ron wiping off the " dust" from my old plates. I have never seen that before, and it impressed me so much. It was simply one of the best new car buying experiences that I have ever had. The Toyota parent corporation, and Falmouth Toyota, are very fortunate to have a person with his valuable talents on their staff. The over all experience was outstanding! Dr. W. J. Staudenmayer More

Jack Moloney was my sales rep. He is candid, honest, very knowledgeable and easy-going. He spent a lot of time with me but was not pushy. I felt that he sincerely wanted the best for me. He also has a very knowledgeable and easy-going. He spent a lot of time with me but was not pushy. I felt that he sincerely wanted the best for me. He also has a great sense of humor. I'll buy cars from him from now on. Everyone else I met at this dealership was sincerely friendly (not phoney). I've bought many cars over the years, and this was the most comfortable experience I've ever had at a dealership. More

We have purchased 7 vehicles from Falmouth Toyota and have been very satisfied with them and the buying experience. Ron Sjahfiedin goes the extra mile to make the sale and offers great customer support. have been very satisfied with them and the buying experience. Ron Sjahfiedin goes the extra mile to make the sale and offers great customer support. We would recommend him and the dealership to anyone seeking a new Toyota. We also enjoyed the extra good cookies in your waiting area! More

This is a very smart team that is willing to go the extra mile for their customers. I had a very short window of time to make a decision, and needed delivery almost immediately. This team, Anthony in partic mile for their customers. I had a very short window of time to make a decision, and needed delivery almost immediately. This team, Anthony in particular, exceeded my expectations. This is a very honest and reliable group of people to work with. More

I have been a fan of Falmouth Toyota since my late twenties- infact, I have bought 3 vehicles from them over 35 years. Most recently, I was looking to upgrade my current car( 04 Highlander)to a newer twenties- infact, I have bought 3 vehicles from them over 35 years. Most recently, I was looking to upgrade my current car( 04 Highlander)to a newer and possibly different model. Upon talking with Jared Neves during a servicing visit- he was able to suggest a model and sales rep( Ken Collings)to speak with to make my search/life easier. It's that type caring and concern that makes Falmouth Toyota #1 in my life. Not only was Ken Collings helpful in finding the a vehicle- a 2010 Rav4- but he listened to my needs of what I was looking for in an SUV, without being "a pushy sales rep". Ken went beyond what normal sales rep do,by being available to my time schedule- a "big plus" in this busy world. I would highly recommend Ken to any/all my friends that are in the market for a new/used Toyota. Rico More

My wife & I were not sure which particular vehicle that we wished to acquire as we were attempting to replace my 1998 GMC Yukon SLT 4x4 automatic. After 133,000 miles & a number of age related issues, that we wished to acquire as we were attempting to replace my 1998 GMC Yukon SLT 4x4 automatic. After 133,000 miles & a number of age related issues, it was time to move forward. I was holding out for a big "SUV" or double cab-type full size pick up truck.After my wife researched a number of nearby Dealerships, we elected to visit their lots after closing. We visited local factory authorized Dealerships selling new & certified Used GMC SUV-Trucks, Dodge Ram trucks and Toyota. My sticker reaction to a Yukon SLT replacement was startling & disappointing. A $ 45,165. offer from Marty's GMC (This Dealership & Mr. Morrissey were great to me personally) in Kingston, MA was my lowest & best to replace my 1998 Yukon as a very close match. My wife thought that we should check out Falmouth Toyota as she had heard very good things about this Dealership from two coworkers who acquired vehicles there in the recent past. We visited during regular business hours & were fortunate enough to be served by Mr. Ken Collings, Falmouth Toyota. My wife was intent on "putting" me in a 2012 Toyota Tacoma 4x4 Double Cab automatic. I was still in the "too small" mode. We test drove a 2012 Toyota Tundra Double Cab 4x4 automatic and during the test drive it was evident that this vehicle was "too large" for my wife to manage. We test drove a beautiful 2012 Tacoma TRD package double cab & we both were more than impressed & headed in that acquisition direction. As an afterthought, I inquired about a Highlander & we test drove an "SE" model. I knew that I was "in trouble" as I truly was impressed and its "bells & whistles, ride & handling".It made me recall memories of my young Yukon (& my 11 years younger acquisition). After our day with Ken, we agreed to return with my Yukon on the following day & assess its "TRADE value". We left for our return trip home, not sure what we wanted. The next day, prior to our arrival, I e mailed Ken Collings & requested a few cost options to review upon our arrival & eliminated the Tundra from consideration. Upon our arrival, Ken had a 2012 Highlander Limited (I requested to view the top-of-the-line model in wife's pre-selected exterior color) and a Tacoma on the lot (not equipped as we desired, but close.) We test drove each. My heart & mind was made up. It was now down to the very best, cost appropriate deal. After reviewing the "numbers" on the desired Tacoma package versus the Highlander Limited, we were still in flux. This is where & why my wife & I came to appreciate a "gentleman & professional" adviser, not salesperson. Ken took the time to price out the various vehicles to be ordered from Toyota as well as the on the lot models at his disposal. Additionally, as people who had always purchased our vehicles over our lifetimes, Ken explained the potential advantage of leasing. He was extremely detailed, thorough, forthright and professional. You would have thought that he was your personal financial planner. Suffice to say, our garage now houses a beautiful 2012 Shoreline Blue Pearl with Ebony Leather interior, automatic Toyota Highlander Limited with Touch Screen Navigation & Rear Camera (large dash mounted touch screen providing both functionality & super ease of use). If you are in the market to Lease/Acquire a Toyota product, you would do your pysche and your wallet a huge favor by calling upon Falmouth Toyota and Mr. Ken Collings. He is not only an asset to Falmouth Toyota but to any soul interested in being respectfully & fairly treated. My wife & I truly appreciated and valued his competence. Do yourself a favor & check him & Falmouth Toyota out. We are convinced that you will not be disappointed. More

Very impressed with Falmouth Toyota! We were not a all Very impressed with Falmouth Toyota! We were not a all pressured to buy. Actually, we left after our first visit to do further research, and t Very impressed with Falmouth Toyota! We were not a all pressured to buy. Actually, we left after our first visit to do further research, and then WE CALLED THEM back to make a deal. Jack Moloney was courteous, friendly and knowledgeable. Good experience! More

Being an hour away in Providence, RI, I needed to negotiate a price on the phone before driving to Bourne to test drive the vehicle. After test driving the vehicle, Jack honored our agreement withou negotiate a price on the phone before driving to Bourne to test drive the vehicle. After test driving the vehicle, Jack honored our agreement without hesitation and we had a deal done that day. More

This is my sixth Toyota car I have purchased at your dealership. Over the years I have received the best service anyone can expect. The service department personnel are courteous and interested in solvi dealership. Over the years I have received the best service anyone can expect. The service department personnel are courteous and interested in solving your problems. I am very impressed with your sales force. They know their products and are able to satisfy your needs for the best price. I am very impressed with Michael Conroy, your General Sales Manager. He is a major driver of your business. Tom, You have in my opinion one of the best dealerships in the Commonwealth. I know you will survive in good times and bad times. More

A very pleasant experience for an otherwise tedious and ordinarily unpleasant task. Both salesman and finance manager very courteous, respectful and responsive to my needs. Dealership highly recommended. ordinarily unpleasant task. Both salesman and finance manager very courteous, respectful and responsive to my needs. Dealership highly recommended. More