Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Falmouth Toyota
Bourne, MA
1,983 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. The Murphy family has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Tony Martino led our top quality Service Department from 1990-2025 and Dave Carson - our Parts Manager has been keeping parts for repairs and accessories stocked since 1996. There are also veteran Sales Associates like Ken Collinngs, Ronnie Sjahfiedin, and Brian Nascarella - each with decades of Toyota experience, Joanne Brandrup - our welcoming receptionist since 1989, and Mike Conroy - our General Sales Manager has been keeping everything on track since the start in 1982!
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and many have been with us for several years. They are all professionals who treat each customer with respect. We don't play games or waste your time, meaning you won't have to speak with multiple different sales managers trying to get the best price. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
If you're looking for Toyota service and repair, Falmouth Toyota has been voted best Service Department several times due to our fair and honest practices with some of the best technicians in the business. Our Certified Master Diagnostic Technicians have dedicated themselves to years of schooling, classes and passing a final exam to the benefit of our customers! Our mechanics have many decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs. You'll also be pleased to know we don't encourage our technicians to recommend any service work that you do not need. It is all about building trust between our customers and the dealership where you know that we can fix your Toyota right the first time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,983 reviews
April 22, 2025
We had an excellent experience at Falmouth Toyota. Mohamed Darwish was great to work with and made the process smooth and enjoyable. Jared Neves made the financing a breeze and we never felt pressured Mohamed Darwish was great to work with and made the process smooth and enjoyable. Jared Neves made the financing a breeze and we never felt pressured by any "upselling." The delivery was fast with every detail covered. More
by shaubrey
April 21, 2025
Love my new RAV. Falmouth Toyota is the best. Justin Halstead made the purchase so easy. 5 stars all around! Falmouth Toyota is the best. Justin Halstead made the purchase so easy. 5 stars all around! More
by Driberdy123
April 20, 2025
I've always had terrible experiences at dealerships in the past. I always had to steel myself to go in and "negotiate" by being ready to walk out, etc. Or worse, getting a car pushed on me that I didn't the past. I always had to steel myself to go in and "negotiate" by being ready to walk out, etc. Or worse, getting a car pushed on me that I didn't want. This is not true for Falmouth Toyota. They really are unlike any dealership I've ever visited. No pressure, they listen to what you want and find it. They help with everything, and they are completely honest and transparent about the process. Now, in the span of just 1 year we've purchased a brand new Tundra and a used Highlander from them. if you stop in, ask for Maria! She's the best! Thank you Falmouth Toyota! More
by Tony B
April 17, 2025
Asked for a oil change and got it Would have been nice to vacuum it out Or take the trash from the old sticker Got what I paid for Nothing More to vacuum it out Or take the trash from the old sticker Got what I paid for Nothing More More
by J.GillisInc@comcast.net
Employees Worked With
April 15, 2025
As always Falmouth Toyota continues to provide excellent service in maintaining my 2018 Tacoma. Service quotes are right on the money eliminating unexpected additional charges. Falmouth Toyota goes above an service in maintaining my 2018 Tacoma. Service quotes are right on the money eliminating unexpected additional charges. Falmouth Toyota goes above and beyond just the sales of my vehicle with their exceptional customer service and maintenance knowledge thus ensuring I get the full enjoyment of my purchase. More
by capecodmsmith
April 07, 2025
I just purchased a used Toyota from Falmouth Toyota. I have had cars from them before, and used them over the years for service. The purchasing experience was great. And my experience with the service d I have had cars from them before, and used them over the years for service. The purchasing experience was great. And my experience with the service department has always been excellent. More
by hcaswell
Employees Worked With
April 03, 2025
Extremely professional. Answered all questions and respected my time. Look forward to being a repeat sales and service customer. Outstanding experience. Answered all questions and respected my time. Look forward to being a repeat sales and service customer. Outstanding experience. More
by Kjflynn53
April 01, 2025
Falmouth Toyota has always been my #1 car dealership. The experience starts with their sales team and continues with one of the best service departments I’ve ever known. Follow up is impressive and the The experience starts with their sales team and continues with one of the best service departments I’ve ever known. Follow up is impressive and they really do care about the customers More
by stephenwills
March 31, 2025
Not happy I could not get car inspected, TWICE, found Rider and Kyle rude. I went to FT because of the service dept Rider and Kyle rude. I went to FT because of the service dept More
by bob.alliegro
