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Falmouth Toyota - Service Center

Buzzards Bay, MA

4.8
283 Reviews

283 Reviews of Falmouth Toyota - Service Center

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August 19, 2023

Tony did respond to my inquiry about ordering a new shock for my 2022 Toyota Rav 4 thereby completing our service in one visit as opposed to two. More

by dterrasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Astrauckas
Aug 21, 2023 -

Falmouth Toyota responded

Thank you for your business and review! We really appreciate your support and are glad we could get your car issue resolved in one visit!

Aug 22, 2023 -

dterrasi responded

Thank you for your quick response. We are happy you listened and were able to get my car fixed in one visit. Crossing the bridge can be a hassle in the Summer. See you at the next check up.

May 23, 2023

I primary reason for coming in was to have an oil change. However the service tech noticed that the frame rails on my truck were rotted through. I'm quite puzzled since this problem has never been brought to More

by 41473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Collings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Haslbeck
May 26, 2023 -

Falmouth Toyota responded

Thank you for your review and business Bruce. We really appreciate your support!

May 10, 2023

Over the course of my last 3 or 4 visits. I've received nothing but exceptional service from Lorina. She's always polite, easy to talk to and always greets me with a smile. She explains every More

by bostonbruins8703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorina Thackston
December 09, 2022

I did not buy my new 2019 Highlander here but have had it serviced here since day 1.I have just recently bought out my lease at Falmouth Toyota there are always friendly and courteous in the service dept and More

by Ford Pride
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike O'Neil
Dec 12, 2022 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

September 30, 2022

Kevin got back to me quickly to discuss my situation. My family has 4 Toyota vehicles and I will be using them for service in the future. More

by smahone66
Recommend Dealer
Yes
Employees Worked With
Kevin Tringali
Oct 05, 2022 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

March 29, 2022

I worked with Amy and Justin they both were very nice. Did there best to get my Tundra ordered and delivered. It took several months because of parts and labor issues. I Would stop by or call every so oft More

by Ja7109
Recommend Dealer
Yes
Employees Worked With
Amy Killoran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Falmouth Toyota responded

Thank you for your business and review. We appreciate your support. Enjoy the new Tundra!

February 20, 2022

Jeff Cummings was helpful, informative, and a great communicator during the entire process. I LOVE my new Rav4 Hybrid, and appreciate that Jeff was able to keep my monthly lease payments the same as my More

by abassett85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Cummings
Feb 28, 2022 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support. Enjoy the new RAV4!

January 10, 2022

Entire staff make you feel like you are a priority. Top to bottom professionals to say the least. More

by Wjcuozzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Nascarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Voner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

December 21, 2021

Everyone at the dealership was extremely helpful, very competent and a great experience overall. I have purchased several vehicles from Falmouth Toyota and I will continue! More

by plvancott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Falmouth Toyota responded

Thank you for your review and business. We really appreciate your support!

December 18, 2021

efficient, pleasant, helpful, treats customers with courtesy and respect. Have dealt with them for 19 years More

by acdecarlo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Voner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Townsend Wells, Jodi Bertrand, Jeff Cummings
Dec 21, 2021 -

Falmouth Toyota responded

Thank you for your review and continued business. We really appreciate your support!

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