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Family Ford of Enfield
Enfield, CT
1,784 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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February 26, 2022
Greg did a great job keeping me up to date on the status of my vehicle. of my vehicle. More
by Gretchenchap
Verified CustomerEmployees Worked With
February 26, 2022
Always happy with their service. They do very good work. Will go back there again. They do very good work. Will go back there again. More
by AZILS
February 25, 2022
Family Ford is very easy to deal with. It is a no pressure dealership. My salesman Jorge wad very respectful and helped me with my decision. It is a no pressure dealership. My salesman Jorge wad very respectful and helped me with my decision. More
by Wendym300
February 22, 2022
Oil change too expensive by Mira other than that no issues Good staff clean quick service issues Good staff clean quick service More
by SCOTTSZABAN
Employees Worked With
February 21, 2022
Sales, Finance were awesome. Personable, engaging and helpful. The big kid , Gary Craven, was the best. Had service done - professional people. Welcoming and nice. Got parts - s Personable, engaging and helpful. The big kid , Gary Craven, was the best. Had service done - professional people. Welcoming and nice. Got parts - she was excellent and attended to my requests. The parts department manager was really exceptional - she made my day. I had a walk through of the service area - top of the line. Would look for my next vehicle here for sure. Check this place out. More
by jd.thomas1
Employees Worked With
Other Employees :
All the rest - just ask about the Sergeant Major. - thanks so much. , Michael Dale
February 19, 2022
This was our first purchase from Family Ford and they made is simple and quick. Billy was excellent to work with and the truck was delivered as promised. We look forward to purchase more vehicles from made is simple and quick. Billy was excellent to work with and the truck was delivered as promised. We look forward to purchase more vehicles from Family Ford in the future More
by PAUL.SULLIVAN0
February 19, 2022
All done as expected and on time. Wish they also did the car wash as other service depth did Wish they also did the car wash as other service depth did More
by ckasheta
February 18, 2022
Not the best experience with this service department. I brought my truck in for check engine light, the code was for thermostat stuck open. They suggested the coolant be flushed when thermostat was rep I brought my truck in for check engine light, the code was for thermostat stuck open. They suggested the coolant be flushed when thermostat was replaced. After completing this work they notified me that the radiator failed and coolant leaked all over pavement, rendering the truck inoperable. The gladly quoted me new radiator, suggesting it was nothing they did. I will never give these folks any more work. I am selling truck and buying a Toyota. Thanks Enfield Ford. More
by JTruckee
Employees Worked With
February 18, 2022
Service was great and the oil change and repairs were done quicklyAnd I would recommend them to anybody looking for good service done quicklyAnd I would recommend them to anybody looking for good service More
by BUMPUS
Employees Worked With
