
Family Ford of Enfield
Enfield, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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He was such a great salesman my wife even sent him home with a spegetti squash from my garden. New breed of car sales man not pushy at all wanted to know my opinion of ther car and how i liked it before he with a spegetti squash from my garden. New breed of car sales man not pushy at all wanted to know my opinion of ther car and how i liked it before he even mentioned financing. More
They are great to deal with. Always helpful. Agnes even went as far to call me back to see if I wanted to use my Ford bucks toward my bill. went as far to call me back to see if I wanted to use my Ford bucks toward my bill. More
We had a scheduled appointment for service. Our employee brought the brand new truck there as scheduled. He sat there for 30 minutes and then was told, we don't have the part for the job! This is basic stu brought the brand new truck there as scheduled. He sat there for 30 minutes and then was told, we don't have the part for the job! This is basic stuff to have covered when an appointment was made weeks in advance. I felt the work was also overpriced! They gave us a 10% discount due to the screw up......LOL! My employee's time cost us more. More
Had a good experience,all the work was completed in a timely manner. I would recommend them for factory required repairs. Service representatives are personable and want your satisfaction upon completi timely manner. I would recommend them for factory required repairs. Service representatives are personable and want your satisfaction upon completion of work . More
Horn, AC, and airbag recall work was done to my satisfaction. We also talked about a possible engine replacement on my 2007 Ranger. I told my service contact I had problems in the past with repair satisfaction. We also talked about a possible engine replacement on my 2007 Ranger. I told my service contact I had problems in the past with repairs that were poorly done or left incomplete so I held off on the engine replacement until they could prove their competency to me. Good choice. Before I could get my truck home, I had to pull over because SOMEONE LEFT MY HOOD UNLATCHED! Glad I didn't take the highway! They're good at some things but often ignore or forget the little things that make a job complete. I worked in the aircraft industry as a Tool & Die Maker for more then four decades and understand the devil is in the details. Apparently, they don't. No - I did not call them to complain. Why would I? they never listen. More
They helped me get the exact vehicle I wanted and were friendly, not pushy, and gave me a fair price. I would highly recommend them over several other dealers I have dealt with in the past. And their serv friendly, not pushy, and gave me a fair price. I would highly recommend them over several other dealers I have dealt with in the past. And their service department has been very helpful too. More
Service department was fast, friendly and attentive. Look forward to coming back for my next service forward to coming back for my next service More
Best place for FORD sales and services. Greg, Ken, and all associates are the most courteous and helpful in the service department. I've been going there for over twenty years. Their the best. all associates are the most courteous and helpful in the service department. I've been going there for over twenty years. Their the best. More
Great people and service I went to the dealerships Great people and service I went to the dealerships because I have an element fleet vehicle They always take great care of Me 20 plus work cars l Great people and service I went to the dealerships because I have an element fleet vehicle They always take great care of Me 20 plus work cars later I am still using you guys More
I brought my truck in for a repair and the service writer Agness was incredibly nice and explained everything that's is going on and she kept me informed on the status of my vehicle Agness was incredibly nice and explained everything that's is going on and she kept me informed on the status of my vehicle More