Family Ford of Enfield

I had to have my car towed in and Agnes was extremely helpful throughout the entire process. She kept me informed about my vehicle during the visit. helpful throughout the entire process. She kept me informed about my vehicle during the visit. More

I had an excellent buying experience at Family Ford of Enfield. My salesman was 'Billy Mac' who was extremely helpful and easy to talk with. He answered all questions to my satisfaction. He did not rush a Enfield. My salesman was 'Billy Mac' who was extremely helpful and easy to talk with. He answered all questions to my satisfaction. He did not rush any of my decisions to be made. I purchased a new F-250 and traded my vehicle in as well at a generous price. And the final paperwork was still completed on time even though their phone lines and internet were interrupted due to hurricane damage. Everyone at Family Ford made my 1.5 hour drive worth while. I highly recommend this dealership. More

We received very prompt responses to our inquiries and the sealed staff was accommodating to our schedule. The financial department was quite helpful in evaluating our options and helped us make the best the sealed staff was accommodating to our schedule. The financial department was quite helpful in evaluating our options and helped us make the best choice for our situation. More

Been doing business there for many many years always a pleasure bought many vehicles from Mike for myself and company I worked for always went above and beyond pleasure bought many vehicles from Mike for myself and company I worked for always went above and beyond More

Did a good job. Had to return to reattach loose part but everything works. Rediculous mark up on parts. $500 part charged over $900. A trip to the dealer can empty a bank account. Same work done a couple ye everything works. Rediculous mark up on parts. $500 part charged over $900. A trip to the dealer can empty a bank account. Same work done a couple years ago for less than half. I would use you more often but can't afford it. More

the people are nice there. service was good.they. tried hard to locate a part for but unable to.but said they would continue to look. hard to locate a part for but unable to.but said they would continue to look. More

It’s all about their service. This is the reason I keep going back. You can literally buy a car anywhere but the truth is the time afterwards. Their service is always worth the investment going back. You can literally buy a car anywhere but the truth is the time afterwards. Their service is always worth the investment More

Excellent experience as always! The communication is excellent car was ready when they said it would be they are always great to work with for service. excellent car was ready when they said it would be they are always great to work with for service. More

Trying out different Ford dealerships because the one I have been using service changed with the new owner. Looking to buy a new Ford but I want to buy from a dealer that has good service. My visit to fam have been using service changed with the new owner. Looking to buy a new Ford but I want to buy from a dealer that has good service. My visit to family Ford was ok. The staff was nice and service was prompt. The only complaint would be for the app. I reported the app is not working with the car. The advisor told me to call Ford after not finding what was causing the issue. When arrived home I called Ford and they told me my firmware needs to be updated and that can only be done at the dealership. It was kind upsetting that this couldn’t be solved at the original visit. More

Quality service team for my Ford Edge! New, clean, and welcoming service area including a drive in bay where you are greeted by the personnel. welcoming service area including a drive in bay where you are greeted by the personnel. More