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Family Ford of Enfield
Enfield, CT
1,798 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,798 reviews
September 01, 2021
Brought my car in for the 30K mile checkup and a recall. The waiting area is very clean and comfortable and staff was pleasant and easy to work with. My service rep kept me apprised of the status of my c The waiting area is very clean and comfortable and staff was pleasant and easy to work with. My service rep kept me apprised of the status of my car's work which was helpful. More
by nburch1
Employees Worked With
September 01, 2021
Always feel confident My service will be good and was not disappointed all good I will go back also I have purchased 3 vehicles from Family Fo disappointed all good I will go back also I have purchased 3 vehicles from Family Fo More
by HOLCOM
Verified CustomerAugust 31, 2021
Clean organized with friendly peopleStaff was busy but Clean organized with friendly people Staff was busy but made time to say hello and am I being taken care of. Service department professional and fr Clean organized with friendly people Staff was busy but made time to say hello and am I being taken care of. Service department professional and friendly. More
by Tflayhan
Employees Worked With
August 31, 2021
This was my 1st visit to Family Ford and my initial impression was very positive. Family Ford was extremely easy, commutative and helpful. I intend to go back! impression was very positive. Family Ford was extremely easy, commutative and helpful. I intend to go back! More
by Dickstone819
August 30, 2021
The lady running the payment desk was very friendly and easy to talk to. I also appreciated the regular reminders of my appointment via text and email. easy to talk to. I also appreciated the regular reminders of my appointment via text and email. More
by DEREK.CHAPIN89
August 29, 2021
I can't say yet it has to go back into the shop, for more repairs. Right now it's so far so good for my truck. repairs. Right now it's so far so good for my truck. More
by Chill.everett
Employees Worked With
August 29, 2021
Clean nice dealership and was easy to work with salesman very helpful showed me trucks and how things worked in them easy to get in touch with. very helpful showed me trucks and how things worked in them easy to get in touch with. More
by Frankskustompaint
August 27, 2021
He was such a great salesman my wife even sent him home with a spegetti squash from my garden. New breed of car sales man not pushy at all wanted to know my opinion of ther car and how i liked it before he with a spegetti squash from my garden. New breed of car sales man not pushy at all wanted to know my opinion of ther car and how i liked it before he even mentioned financing. More
by Shawn B
Employees Worked With
Michael Dale, Josh VIOLETTE
August 26, 2021
They are great to deal with. Always helpful. Agnes even went as far to call me back to see if I wanted to use my Ford bucks toward my bill. went as far to call me back to see if I wanted to use my Ford bucks toward my bill. More
by PAT.FAUST
August 23, 2021
We had a scheduled appointment for service. Our employee brought the brand new truck there as scheduled. He sat there for 30 minutes and then was told, we don't have the part for the job! This is basic stu brought the brand new truck there as scheduled. He sat there for 30 minutes and then was told, we don't have the part for the job! This is basic stuff to have covered when an appointment was made weeks in advance. I felt the work was also overpriced! They gave us a 10% discount due to the screw up......LOL! My employee's time cost us more. More
by sparkle
Employees Worked With
