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Family Ford of Enfield
Enfield, CT
1,779 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,779 reviews
June 11, 2021
Love it there. Very easy to make apt online. Everyone is very friendly and helpful. Explain what work was done. Waiting room is very clean very friendly and helpful. Explain what work was done. Waiting room is very clean More
by nolanf19
Verified CustomerEmployees Worked With
June 10, 2021
Very happy thank you! Thanks Ken, I appreciate your help with my sunroof and running boards. There’s a reason I wait to come back hike to have my truck serviced. Thanks for your work with my sunroof and running boards. There’s a reason I wait to come back hike to have my truck serviced. Thanks for your work More
by Nicklyons10
Employees Worked With
June 10, 2021
Always a great experience. Great people great service clean and pleasant to wait in. People always saying hello and asking if you need anything. Thank you clean and pleasant to wait in. People always saying hello and asking if you need anything. Thank you More
by KATIESKATE
Employees Worked With
June 09, 2021
Ken Brown is one of the best service advisors I have dealt with. Ken’s customer service skills are top notch. He always keeps me informed of my vehicles progress and is very knowledgeable. Ken is a dealt with. Ken’s customer service skills are top notch. He always keeps me informed of my vehicles progress and is very knowledgeable. Ken is a one of a kind service writer. I would give Ken 10 stars if I could. More
by ttkeider
June 08, 2021
Went to Family Ford of Enfield for a recall and the "works"on my 2017 Ford Edge. I was greeted as soon as I pulled up. Told them my name. That, I had an appointment at a certain time. They told me to h "works"on my 2017 Ford Edge. I was greeted as soon as I pulled up. Told them my name. That, I had an appointment at a certain time. They told me to have a seat in there waiting area. Before I knew it my car was ready. They even looked me up on my Ford pass. I had accumulated some credit to put toward my total bill. Best service I ever had. Thank You... More
by Rikkirich
Employees Worked With
June 08, 2021
Frank is one of the best salesmen i have ever worked with. He went above and beyond to get me my mach e. Would recommend him to anyone he gets to know you on a personal level and makes the experience th with. He went above and beyond to get me my mach e. Would recommend him to anyone he gets to know you on a personal level and makes the experience the best it could possibly be. More
by goalie33
Employees Worked With
Frank Robertson
June 08, 2021
Great customer service. Arrived at 11:30 and drove away at 2 pm with a new Explorer. Hassle free and no pressure to buy! Would definitely go back. at 2 pm with a new Explorer. Hassle free and no pressure to buy! Would definitely go back. More
by mercier
June 06, 2021
Place is awesome, Would send all my friends and family there, everything went so smoothly, car was clean full tank of gas and looked great there, everything went so smoothly, car was clean full tank of gas and looked great More
by Jsuarez06082
Employees Worked With
Other Employees :
Mike Moriarty, Michael Dale, Brian Grismala, Doris Englese
