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Family Ford of Enfield
Enfield, CT
1,805 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,805 reviews
July 06, 2021
Spent 1.400 dollars and they messed up my door on my truck. Put a alternator in I didn't need. Still dealing with the issues I brought it in the time. Called them back no phone call back. There thief truck. Put a alternator in I didn't need. Still dealing with the issues I brought it in the time. Called them back no phone call back. There thief at family Ford of enfield. There using There customer's to help pay for the new building. Will never go back they over charge and put stuff in your vehicle you don't need to make a buck More
by Mrgwhjr
Verified CustomerEmployees Worked With
July 05, 2021
Family Ford Service is Great and Greg is Extremely Helpful Keli the Service Manger is Pleasant and the rest of the Staff is Friendly and You are Greeted when you Walk in Helpful Keli the Service Manger is Pleasant and the rest of the Staff is Friendly and You are Greeted when you Walk in More
by showguns44
July 05, 2021
Very friendly people. The car was very clean and they paid particular attention to the small details and also to my suprise cleaned the windows paid particular attention to the small details and also to my suprise cleaned the windows More
by TOM.WILKINSON
Employees Worked With
July 05, 2021
Very efficient waiting area very comfortable and super clean coffee& water a plus clean coffee& water a plus More
by JDL52765
Employees Worked With
July 03, 2021
Service department was able to replace my battery, which left me stranded, expeditiously while being short staffed and extremely busy. Staff also entertained and fed my dog and we’re very friendly and profe left me stranded, expeditiously while being short staffed and extremely busy. Staff also entertained and fed my dog and we’re very friendly and professional. More
by mdonahue64
July 02, 2021
Very helpful, answered all my questions, Josh did very good,easy to deal with and wanted to make sure I was happy with the service,mike presented information well, informative,in my interest, thanks good,easy to deal with and wanted to make sure I was happy with the service,mike presented information well, informative,in my interest, thanks More
by G.treadway7
July 02, 2021
Kind, helpful, attentive, great costumer service. We were very pleased with our entire experience from the first phone to call to the moment we drive away in our new vehicle. were very pleased with our entire experience from the first phone to call to the moment we drive away in our new vehicle. More
by Tressag
July 01, 2021
Greg was super helpful and accommodating in regards to communication with my service! communication with my service! More
by ALICIA.SAMAL
Employees Worked With
July 01, 2021
My 2019 Ford Explorer was leaking water from the overhead AC vent area, the dealer relentlessly after 4 times of trouble shooting were able to correct the sunroof drain hose and reinstalled the headliner. Jo AC vent area, the dealer relentlessly after 4 times of trouble shooting were able to correct the sunroof drain hose and reinstalled the headliner. Job well done. More
by JAJOE87@ Comcast.net
Employees Worked With
