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Family Ford of Enfield
Enfield, CT
1,780 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,780 reviews
May 01, 2021
Good job. Very professional. Easy to get an appointment. Very friendly. Have been servicing this truck since 2001. Have no big problems. Truck acts like it's brand new. Very friendly. Have been servicing this truck since 2001. Have no big problems. Truck acts like it's brand new. More
by DAPHTRAINS
Verified CustomerEmployees Worked With
May 01, 2021
I love the service you receive at the Ford dealership as they are very fast and honest. You can always depend upon getting the best of everything you need and I highly recommend this dealership . they are very fast and honest. You can always depend upon getting the best of everything you need and I highly recommend this dealership . More
by marceyfl
April 29, 2021
I had a pending request for a new key that was put on hold due to COVID. I brought it up during maintenance and they took care of it. hold due to COVID. I brought it up during maintenance and they took care of it. More
by mattjudd106
Employees Worked With
April 29, 2021
Excellent communication and service! Catalytic converter stolen from company vehicle. Ken and his team reacted quickly with a quote and service to get it replaced in a timely manner to minimize disruption i stolen from company vehicle. Ken and his team reacted quickly with a quote and service to get it replaced in a timely manner to minimize disruption in business. More
by Macalatool
Employees Worked With
April 29, 2021
$100 diagnostic not required on a problem already diagnosed. Just saying. I had my seat massager diagnosed and worked on once by Your dealership. The exact problem was happening again and was told it diagnosed. Just saying. I had my seat massager diagnosed and worked on once by Your dealership. The exact problem was happening again and was told it needed to be diagnosed. It’s like pulling teeth with you guys. More
by horganmiggins
Employees Worked With
Other Employees :
It was a guy who “helped” don’t remember what he looked like or his name.
April 29, 2021
I always take my Fiesta here for service. Everyone is professional and the service is great. It is always a pleasurable experience at Family Ford professional and the service is great. It is always a pleasurable experience at Family Ford More
by Aspen0723
April 28, 2021
Great service. Came in for an oil change without an appointment and Ken was able to fit me in. After a short time in the comfortable waiting area I was on my way. appointment and Ken was able to fit me in. After a short time in the comfortable waiting area I was on my way. More
by BETHAOLIVER
Employees Worked With
April 28, 2021
Prompt service booking and completion. Notified every step of the way. Appreciate the notable consideration for additional issues identified after the initial work was done. step of the way. Appreciate the notable consideration for additional issues identified after the initial work was done. More
by PDM.household
April 28, 2021
Great place to buy a car or suv and a truck. People there are great to work with when buying or leasing Service is great always done correct the first time are great to work with when buying or leasing Service is great always done correct the first time More
by D.ZINISR
Employees Worked With
Other Employees :
Mike Moriarty, Michael Dale, Doris Englese
April 28, 2021
Jorge was great, like always. This is my 3rd car I bought from Jorge. His is friendly, knowledgeable and dependable. He always goes out of his way to make it right! Great Job Jorge! from Jorge. His is friendly, knowledgeable and dependable. He always goes out of his way to make it right! Great Job Jorge! More
by Lee Wassell
