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Family Ford of Enfield
Enfield, CT
1,915 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,915 reviews
June 19, 2021
Routine service satisfactory. Professional, courteous, Wait time was about 90 minutes, but no complaints. Waiting room is clean, spacious and comfortable. Happy with my purchase, service. Wait time was about 90 minutes, but no complaints. Waiting room is clean, spacious and comfortable. Happy with my purchase, service. More
by johnny d
Employees Worked With
Name unknown.
Verified CustomerJune 18, 2021
The oil change appointment was completed without any issues. The waiting area is very comfortable and clean. I would highly recommend the Family Ford service department. issues. The waiting area is very comfortable and clean. I would highly recommend the Family Ford service department. More
by 1RCPILOT
Employees Worked With
June 18, 2021
Family Ford is an outstanding dealership to purchase a car! It’s great working with Chris! He followed up with me to make sure the vehicle I was interested in was ordered correctly. The sales process was car! It’s great working with Chris! He followed up with me to make sure the vehicle I was interested in was ordered correctly. The sales process was seamless and a pleasure to go through. Looking forward to a long lasting relationship with Family Ford! More
by Ericcohen
June 15, 2021
I know they are busy folks but they always offer good customer service. I will continue to use Family Ford in the future for service. customer service. I will continue to use Family Ford in the future for service. More
by curtis_dotson
Employees Worked With
June 12, 2021
Great service! My car was taken in right away and was finished at the promised time. Service staff stayed in touch with me the entire time. finished at the promised time. Service staff stayed in touch with me the entire time. More
by KDILLON
June 11, 2021
Love it there. Very easy to make apt online. Everyone is very friendly and helpful. Explain what work was done. Waiting room is very clean very friendly and helpful. Explain what work was done. Waiting room is very clean More
by nolanf19
Employees Worked With
June 10, 2021
Always a great experience. Great people great service clean and pleasant to wait in. People always saying hello and asking if you need anything. Thank you clean and pleasant to wait in. People always saying hello and asking if you need anything. Thank you More
by KATIESKATE
Employees Worked With
June 10, 2021
Very happy thank you! Thanks Ken, I appreciate your help with my sunroof and running boards. There’s a reason I wait to come back hike to have my truck serviced. Thanks for your work with my sunroof and running boards. There’s a reason I wait to come back hike to have my truck serviced. Thanks for your work More
by Nicklyons10
Employees Worked With
June 09, 2021
Ken Brown is one of the best service advisors I have dealt with. Ken’s customer service skills are top notch. He always keeps me informed of my vehicles progress and is very knowledgeable. Ken is a dealt with. Ken’s customer service skills are top notch. He always keeps me informed of my vehicles progress and is very knowledgeable. Ken is a one of a kind service writer. I would give Ken 10 stars if I could. More
by ttkeider
