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Family Ford of Enfield
Enfield, CT
1,797 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,797 reviews
March 24, 2021
Agnes was excellent, and my issue was found and repaired after another Ford dealership was unable to find the problem. I was very happy with the way I was treated. after another Ford dealership was unable to find the problem. I was very happy with the way I was treated. More
by fdevito1959
Verified CustomerEmployees Worked With
March 23, 2021
I was very impressed service was done quickly and easily. I also enjoyed the comfortable chairs was very relaxed and watched some TV. Keep up the great work I also enjoyed the comfortable chairs was very relaxed and watched some TV. Keep up the great work More
by Richcolletti
Employees Worked With
March 23, 2021
Appointment when requested. Service was performed as needed. Service writer was courteous,thorough and efficient. My total service experience was pleasant and I was back on the road promptly. needed. Service writer was courteous,thorough and efficient. My total service experience was pleasant and I was back on the road promptly. More
by CFDCAPT
Employees Worked With
March 23, 2021
Great place to have your Ford Serviced.Friendly Sales Great place to have your Ford Serviced. Friendly Sales Team . Great Product. Excellent local presence. Blah blah blah blah to finish out your req Great place to have your Ford Serviced. Friendly Sales Team . Great Product. Excellent local presence. Blah blah blah blah to finish out your required character count. More
by PJRASCHI
March 22, 2021
I scheduled the appointment online, I specifically chose the earliest appointment available to get my car back, I even dropped it off the night before. I wrote on the form to get my car back at 10 AM, howev the earliest appointment available to get my car back, I even dropped it off the night before. I wrote on the form to get my car back at 10 AM, however I called at 10 AM and they were just pulling it in. Also, key fob was returned to me with a chip. It was not broken when I dropped it off. More
by vinniealvaro
Employees Worked With
Jeremie Turcotte
March 22, 2021
Friendly service staff, work done in a very reasonable time. Beautiful service department, waiting area is comfortable and clean. No complaints and I would recommend Family Ford. time. Beautiful service department, waiting area is comfortable and clean. No complaints and I would recommend Family Ford. More
by ENG15DRVR
Employees Worked With
March 21, 2021
2020 was a disasterous year for me. I am very fragile as i heal. I was stressed when i realized the car had had no service in 2019. Your staff was polite. They could have opened up & given more explanation i heal. I was stressed when i realized the car had had no service in 2019. Your staff was polite. They could have opened up & given more explanation to a nervous customer. In the end they gave gentle advice about next care items for the car. The car runs well. Thank you for the help. More
by A101nursa
March 19, 2021
I had a very good experience buying my new vehicle. Family Ford was good to work with, very helpful, and pleasant with good customer service. Family Ford was good to work with, very helpful, and pleasant with good customer service. More
by czarnsharon
Employees Worked With
Mike Moriarty, Greg Larouche, Michael Dale
March 19, 2021
Buying my last two trucks, while associating with the sale persons and service people I feel comfortable doing business with family Ford of Enfield,Ct sale persons and service people I feel comfortable doing business with family Ford of Enfield,Ct More
by SKIERS4EVER
March 19, 2021
Had to have my vehicle towed in due to a dead battery and they accommodated my schedule and did the work in a timely manner. they accommodated my schedule and did the work in a timely manner. More
by GGUDINKAS
Employees Worked With
