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Family Ford of Enfield
Enfield, CT
1,782 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,782 reviews
March 17, 2021
My Local community Ford Dealer.Service department is My Local community Ford Dealer. Service department is always there for me. Agnes Pustazi has been The Advisor To Go To for me since I moved to Conne My Local community Ford Dealer. Service department is always there for me. Agnes Pustazi has been The Advisor To Go To for me since I moved to Connecticut. All of you at Family Ford are fortunate to have Agnes in your employ. More
by PJRASCHI
Verified CustomerEmployees Worked With
March 17, 2021
Family Ford of Enfield has always been great to deal with. When I needed an urgent repair on the vehicle my daughter drives, they got me right in. Keli and Agnes were such a huge help in getting this re with. When I needed an urgent repair on the vehicle my daughter drives, they got me right in. Keli and Agnes were such a huge help in getting this repair taken care of. Thank you, again, for all of your help. More
by Erica B
March 17, 2021
Easy process. We got the deal we wanted and the dealership even went and picked up the perfect color for it! Would highly recommend to anyone. dealership even went and picked up the perfect color for it! Would highly recommend to anyone. More
by rfontaine81
March 17, 2021
Easy transition to trade in my 2018 lease to a 2020 lease. With the help of Ford headquarters we were able to add the new car into my account for payment purposes on line. lease. With the help of Ford headquarters we were able to add the new car into my account for payment purposes on line. More
by Doreen
Employees Worked With
Other Employees :
Mike Moriarty, Greg Larouche, Michael Dale, Frank Robertson
March 17, 2021
Everything went well. The work was completed quickly. The waiting area is clean and well furnished. An overall positive experience. Greg Ayers is a fantastic service advisor! The waiting area is clean and well furnished. An overall positive experience. Greg Ayers is a fantastic service advisor! More
by THPenn
Employees Worked With
March 17, 2021
I ordered a new 2021 2 door Bronco Black Diamond. Can't wait for it to be built and driving it. Looking forward to hear from Ford Motor Company the build date. wait for it to be built and driving it. Looking forward to hear from Ford Motor Company the build date. More
by GDT1220
Employees Worked With
Frank Robertson
March 17, 2021
Always a pleasure to deal with staff easy going and nvr over charge work is done in a timely fashion and always done right all the staff are easy to have a conversation with makes the experience awsome over charge work is done in a timely fashion and always done right all the staff are easy to have a conversation with makes the experience awsome More
by LINDSAY9102
Employees Worked With
March 17, 2021
I am totally impressed on the level of professionalism and knowledge customer service that Family Ford has great job keep it up my truck came in for service and the service department is excellent and knowledge customer service that Family Ford has great job keep it up my truck came in for service and the service department is excellent More
by MARKHENSEL6969
Employees Worked With
March 17, 2021
Got me in same day, service advisor was on target for estimated time to complete work, met my expectations would recommend to others who need service estimated time to complete work, met my expectations would recommend to others who need service More
by RICKCZAR12205
Employees Worked With
March 17, 2021
Needed new tires, price was competitive, and service was done in a timely fashion. No issues or problems encountered. Place looks nice after the construction. done in a timely fashion. No issues or problems encountered. Place looks nice after the construction. More
by jraynor196
Employees Worked With
Jeremie Turcotte
