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Family Ford of Enfield
Enfield, CT
1,797 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,797 reviews
March 17, 2021
Service department was very professional and always updating me when my part was on back order until it showed up. Tech was very quick to make sure I can get back on the road. updating me when my part was on back order until it showed up. Tech was very quick to make sure I can get back on the road. More
by jtokas
Verified CustomerEmployees Worked With
March 17, 2021
The service department and office staff are great!! Very professional, personable and reassuring. We are new to the area and are extremely happy we selected the best dealership for our vehicle needs. professional, personable and reassuring. We are new to the area and are extremely happy we selected the best dealership for our vehicle needs. More
by Tammy Fitzsimmons
Employees Worked With
March 16, 2021
Everyone from the moment I entered was helpful and happy. The service area dept. handled all my issues and made me feel in excellent care. The service area dept. handled all my issues and made me feel in excellent care. More
by RWellenberger
Employees Worked With
Other Employees :
Jeremie Turcotte
March 16, 2021
I work regularly with Greg Ayers. He has ALWAYS been more than helpful and Efficient. Will continue to bring my work vehicle's here and personal vehicles along with references specifically because of his gre than helpful and Efficient. Will continue to bring my work vehicle's here and personal vehicles along with references specifically because of his great service!! More
by KEVINA1
Employees Worked With
March 15, 2021
Excellent service with family Ford. Personal at service desks always helpful, always polite and courteous. Will recommend this dealership for purchase or service of vehicles. desks always helpful, always polite and courteous. Will recommend this dealership for purchase or service of vehicles. More
by lonewolfcfd
Employees Worked With
Other Employees :
Jeremie Turcotte
March 14, 2021
Ken Brown took great care of us during the service on our Escape. We have been going to Family Ford for 20+ years. Always great service, never a complaint. :) Escape. We have been going to Family Ford for 20+ years. Always great service, never a complaint. :) More
by cmcandle
Employees Worked With
March 11, 2021
Always great service, accommodating appointments and staff is great to work with every time we deal with them. Love the new upgrade to the whole facility staff is great to work with every time we deal with them. Love the new upgrade to the whole facility More
by Lorryt
March 09, 2021
I'm very pleased with Family Ford 2the two salesmen who helped me. Both Frank and Greg never pressured me in any way, which I appreciate. Both answered all of my questions and offered their continued help helped me. Both Frank and Greg never pressured me in any way, which I appreciate. Both answered all of my questions and offered their continued help after the purchase. I would certainly recommend Family Ford to anyone. More
by Altmedicin
Employees Worked With
Greg Larouche, Michael Dale
February 26, 2021
Family Ford of Enfield , has been my Happy Place for 20+ years. Met Greg When you where at Chicopee., Cant say enough about Service and Employee . years. Met Greg When you where at Chicopee., Cant say enough about Service and Employee . More
by missbzquilts
Employees Worked With
February 07, 2021
Always a pleasure to work with Greg Ayers. He is an asset to your team. We bring both our vehicles here for service and also recommended you to family members asset to your team. We bring both our vehicles here for service and also recommended you to family members More
by elksaes
Employees Worked With
