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Family Ford of Enfield
Enfield, CT
1,780 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,780 reviews
January 14, 2021
Always a pleasure to work with Ken Brown and Greg Ayers. Got the work done promptly. We bring our F-150 and Explorer for service and are well pleased. Got the work done promptly. We bring our F-150 and Explorer for service and are well pleased. More
by blackbear1967
Employees Worked With
January 13, 2021
My wife and I brought our two vehicles in for service. One was a 2017 Escape and the other was a 2020 F-150. We were greeted by Ken Brown as we arrived and promptly shown admission to the Service Dept. a One was a 2017 Escape and the other was a 2020 F-150. We were greeted by Ken Brown as we arrived and promptly shown admission to the Service Dept. and the lounge area. We both had "The "Works" performed and we were in and out in short order. Thank you for the prompt service and nice greeting(s)... Family Ford has always been very honest with us over several years and we appreciate that immensely... More
by Richie V.
Employees Worked With
January 09, 2021
Very good experience with Gary Craven the salesmen, Mike Moriarity G.M. and all the personal involved in the purchase of our new vehicle. Thank you Family Ford of Enfield. Moriarity G.M. and all the personal involved in the purchase of our new vehicle. Thank you Family Ford of Enfield. More
by cierpialbruce
January 04, 2021
During the Holiday our Edge wouldn't start, After several atempts,our car had to be towed, leaving us with no transportation. Family Ford service dept worked to find the problem, luck was with us and we had atempts,our car had to be towed, leaving us with no transportation. Family Ford service dept worked to find the problem, luck was with us and we had our car back in a few hours. Love your service dept and the technicians, Agnes you're the best !! More
by Donaldblake17
Employees Worked With
January 01, 2021
Work done as promised. Staff kept me informed of issues and made recommendations for needed service. I've grown to trust FF after buying 4 vehicles there over the past 30 years. and made recommendations for needed service. I've grown to trust FF after buying 4 vehicles there over the past 30 years. More
by tparvenski
Employees Worked With
December 25, 2020
I just purchased 4 new Goodyear tires. They were as competitively priced as Townfair tire without the Hard Sell. great dealership. And got a rebate. Agnes was great and very helpful. Steve competitively priced as Townfair tire without the Hard Sell. great dealership. And got a rebate. Agnes was great and very helpful. Steve More
by ssteve955
Employees Worked With
December 24, 2020
Always a pleasure working with the dealership and all that work there. Everyone is always friendly and willing to help. They always do the possible best for us. that work there. Everyone is always friendly and willing to help. They always do the possible best for us. More
by Joette Brown
Employees Worked With
Billy mcgowan, Mike Moriarty
December 18, 2020
Always professional. Have been a customer in Service Dept. since 2008...Have always been informed of status while being a "waiting customer". Scheduling is always easy. Treat me as if I was family, whi Dept. since 2008...Have always been informed of status while being a "waiting customer". Scheduling is always easy. Treat me as if I was family, which I consider them to be. More
by BlueLady '07
Employees Worked With
Other Employees :
Jeremie Turcotte
December 12, 2020
outstanding service department outstanding service very pleased how i was treated my service writer Agnes treated me as if i was family would definitely recommend pleased how i was treated my service writer Agnes treated me as if i was family would definitely recommend More
by Mustanggt
Employees Worked With
Other Employees :
Mike Moriarty, Michael Dale, Brian Grismala
