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Family Ford of Enfield
Enfield, CT
1,853 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,853 reviews
March 19, 2021
I have purchased four cars from this dealer over the past 16 years. All of my experiences have been straight forward and I feel that I got at least a fair deal of. It a really good deal every time. The best 16 years. All of my experiences have been straight forward and I feel that I got at least a fair deal of. It a really good deal every time. The best part of the dealership is the service department. Part of the reals. I keep buying Fords is the way I which they take care of my cars and treat me with respect. I currently have four Fords and would not take them anywhere else. They are outstanding in this area. More
by PSDUNKERLEY
Verified Customer
March 18, 2021
Greg has been a huge help every time I bring my truck in. This time greg again went above and beyond to work with me. Taking the time to explain what needed to be fixed. This time greg again went above and beyond to work with me. Taking the time to explain what needed to be fixed. More
by CARBS04
Employees Worked With
March 18, 2021
So far so good..I was able to purchase the vehicle I wanted. Vehicle did have an issue and they fixed it within a week prior to the 30 days of the lot warranty. Finance officer was a little pushy on pur wanted. Vehicle did have an issue and they fixed it within a week prior to the 30 days of the lot warranty. Finance officer was a little pushy on purchasing an extended warranty and using their financing institution. John the sales rep. was good. More
by combatvetusmc
Employees Worked With
March 18, 2021
Always friendly, knowledge and helpful. I receive accurate information and update during the day when needed. David and Agnes are great assets to Family Ford accurate information and update during the day when needed. David and Agnes are great assets to Family Ford More
by BBURNS3605
March 18, 2021
It was a pleasure doing business with your team again. It’s my 3rd new f150 and always get the best deal and support from your team at Family Ford. Thanks again! It’s my 3rd new f150 and always get the best deal and support from your team at Family Ford. Thanks again! More
by CORKY316
March 18, 2021
Always are Greeted with a smile. If you have any questions they are quick to answer them. If they don’t have a answer they find someone who does. questions they are quick to answer them. If they don’t have a answer they find someone who does. More
by SUSIEWEBB86
Employees Worked With
Other Employees :
Greg Larouche, Jeremie Turcotte
March 17, 2021
Recent service was completed as requested. I was met in service entry at time of my appointment. No waiting. Also fixed third row seat that had become unhooked from backing. service entry at time of my appointment. No waiting. Also fixed third row seat that had become unhooked from backing. More
by LABSTF19
Employees Worked With
March 17, 2021
Very pleasant to work with. Very professional. Speedy process. I was in and out in a timely manner. Prices are fair. I recommend to all my friends and family. process. I was in and out in a timely manner. Prices are fair. I recommend to all my friends and family. More
by Maryinmass40
Employees Worked With
March 17, 2021
I bought a used Ford Fusion with 25,000 miles. I drove it for 500 miles and found out it needed a new power steering rack. The quote was $2200 which is about 25% of the cost of the car. That’s just wron it for 500 miles and found out it needed a new power steering rack. The quote was $2200 which is about 25% of the cost of the car. That’s just wrong. Me and my family have been Ford owners on and off throughout my life. I’ll never buy another Ford and I’ll never deal with Enfield Family Ford again. What a disappointment. More
by JAF517
March 17, 2021
Been my service place since I bought this 2001 ford sport trac.when you all where in Chicopee,Ma keep up good job. T B trac.when you all where in Chicopee,Ma keep up good job. T B More
by MISSBZQUILTS
Employees Worked With
