Family Ford of Enfield

I always feel that they take care of my car as if it was one of theirs. If I didn’t trust them... I wouldn’t be going for 15+ years!!!😘 one of theirs. If I didn’t trust them... I wouldn’t be going for 15+ years!!!😘 More

Super clean well organized and efficient. Scheduled repairs were completed on time at a reasonable price. Ken explained the repairs in great detail. This was very much appreciated. repairs were completed on time at a reasonable price. Ken explained the repairs in great detail. This was very much appreciated. More

Expected to have to pay more money for my service but it was surprisingly cheap also they saw me right away and got the job done quick. was surprisingly cheap also they saw me right away and got the job done quick. More

John went above and beyond through the whole process. I especially appreciated that he accommodated my work schedule and helped conserve my time by completing the transactions at my home. especially appreciated that he accommodated my work schedule and helped conserve my time by completing the transactions at my home. More

Great people to work with They went out of their way to make sure i was happy with my F250. Its a great truck, they even gave me 2 free oil changes which on a diesel is not ch They went out of their way to make sure i was happy with my F250. Its a great truck, they even gave me 2 free oil changes which on a diesel is not cheap..very happy so far!! More

F150 oil change and service Family Ford went above and beyond today. They picked up my truck, brought it in for service and delivered it back to me when the service was complete. Family Ford went above and beyond today. They picked up my truck, brought it in for service and delivered it back to me when the service was complete. Great job, outstanding people. More

Greg was organized informative and honest. He also assumed ownership of the entire buying process and made it easy as I was unable to go to dealership. Thanks I am enjoying my F150 assumed ownership of the entire buying process and made it easy as I was unable to go to dealership. Thanks I am enjoying my F150 More

I was referred here by friends. Buying experience was unusual; had to do it all online and over the phone. Billy was the first person I talked to. After a lot of emails, we came to the consideration of a unusual; had to do it all online and over the phone. Billy was the first person I talked to. After a lot of emails, we came to the consideration of an Escape that they had under certified pre used. I messed around with the finance button on their site and noticed how expensive it was going to be, and brought it up to Billy. He assured me he can get "xxxx close to $300 per month". Unfortunately, after I had driven an hour south to test drive the vehicle, really like the vehicle, and drove all the way back up he informed me he couldn't get that close to $300 and it was moreso in the $350s range. At this point I had met with Michael, although it was really brief. Another Escape was brought up for closer to $300. They let me take the vehicle back up home after the test drive, which actually led me to feeling even more nervous on the way back(what if the same thing happens with the last vehicle and the price isn't the same). Fortunately, this time around, the price Billy told me was much closer to the actual price Michael gave me and we were able to close the deal. Gary was a really, really friendly fellow. He definitely excels with customer service. I really appreciated his attitude and personality throughout this. Overall, I guess I'm satisfied. There was a lot of headache and concern throughout it. If I had done more research and had a bit more knowledge coming into this, then I would likely have had a better experience. More