Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Family Ford of Enfield

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.7
2,113 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
Contact Dealership
View Awards

65 Hazard Avenue

Enfield, CT

06082

Directions

By Type

Showing 2,113 reviews

June 26, 2026

knowledgeable, friendly, clean, and accommodating parts and service are top notch and no other dealer compares More

by stephen.lingley
Recommend Dealer
Yes
Employees Worked With
Greg Ayres , Eric Houle , absolutely amazing
Report | Print
Jun 26, 2026 -

Family Ford of Enfield responded

Knowing our parts and service department took great care of your Ford Explorer in a clean and accommodating setting is wonderful. Your comparison to other dealers is especially rewarding. We look forward to serving you again.

June 25, 2026

Extremely easy to schedule on line and convenient service- great to not miss work! Thank you More

by LCELETTI16297
Recommend Dealer
Yes
Report | Print
Jun 26, 2026 -

Family Ford of Enfield responded

It’s great to hear that making an online appointment was smooth and convenient. We’re glad your Ford Explorer was serviced without missing any work. We appreciate the chance to assist with your maintenance.

June 25, 2026

Good mobile service, dependable, courteous,thorough. Family Ford is one of the better Ford garages in the area More

by dkbradway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2026 -

Family Ford of Enfield responded

Delighted to hear our mobile service for your Ford F-150 was dependable, courteous, and thorough. We’re honored you consider us one of the top Ford garages in the area. We look forward to supporting your F-150 down the road.

June 25, 2026

We love your Service Department. Friendly staff, quality work and the place is spotless! Highly recommended More

by BCSYSPRO
Recommend Dealer
Yes
Employees Worked With
Andrew Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Harris
Report | Print
Jun 25, 2026 -

Family Ford of Enfield responded

Great to hear that our service department provided friendly staff, quality work, and a spotless facility for your Ford. Andrew and the rest of our team are thrilled to earn your recommendation. We appreciate you sharing your experience with us.

June 23, 2026

Was there for one of several Ford recalls. Agnes took the time to research each outstanding recall and gave me an approximate time a fix will be available. This was a quick software update, in More

by BKINNIN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2026 -

Family Ford of Enfield responded

We appreciate the five-star rating. It’s great that Agnes researched each recall on your Ford and that the software update was completed in under an hour. If you need anything else, please let us know.

June 21, 2026

Great dealership, work is always completed on time. Appointments are quick and easy to make. More

by BRIARWOODHOMESINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Popoli-Sarat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2026 -

Family Ford of Enfield responded

Thank you for highlighting how smoothly your Ford Transit-350 service appointments go. We appreciate knowing that scheduling was hassle-free and that work was completed on time. We look forward to keeping your Transit running reliably on each visit.

June 18, 2026

Very easy to deal with . .Things were done in a timely manner Thank you very much Agnes More

by Daniel.Fetko.vai5mm
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Agnes Pusztai
Report | Print
Jun 18, 2026 -

Family Ford of Enfield responded

Thanks for sharing your experience with your Ford Escape Hybrid. We’re glad Agnes made the process easy and that your service was completed promptly. We appreciate your feedback and look forward to assisting you again.

June 16, 2026

I was happy all the issues were addressed Andrew answered all my questions and concerns More

by nkhomichuk
Recommend Dealer
Yes
Employees Worked With
Andrew Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Harris
Report | Print
Jun 16, 2026 -

Family Ford of Enfield responded

We’re happy Andrew and our service team could resolve every concern with your Ford Transit-350. Thank you for letting us answer all of your questions and concerns. We’re here if you need anything else down the road.

June 14, 2026

I recently purchased a vehicle and had an absolutely outstanding experience from start to finish. John, my salesperson, was incredibly knowledgeable, patient, and genuinely focused on helping me find th More

by nikole.goodman1
Recommend Dealer
Yes
Employees Worked With
John, Billy, Brandon.
Report | Print
Jun 14, 2026 -

Family Ford of Enfield responded

It’s wonderful to hear that our sales, management, and finance teams provided clear guidance and made the process both relaxed and efficient. We’re delighted your new Ford perfectly meets your needs and that the purchase was enjoyable. Thank you for choosing us and for your recommendation.

June 13, 2026

Long time waiting. Slow with updates. Ford has to long a lead time on parts. 5 weeks and 1 day to fix. More

by nate42
Recommend Dealer
No
Employees Worked With
Andrew Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Harris
Report | Print
Jun 18, 2026 -

Family Ford of Enfield responded

Thank you for providing this feedback, Nate, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

1
2
3
...
212