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Family Ford of Enfield
Enfield, CT
1,510 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,510 reviews
August 18, 2021
Staff were extremely efficient in booking my appointment. I left my vehicle off the afternoon prior to the day of my appointment. They were able to complete the service prior to close of business on the day I left my vehicle off the afternoon prior to the day of my appointment. They were able to complete the service prior to close of business on the day I left the vehicle. The booking staff were extremely courteous. The new facility is spotless. More
by JWILCOX25
Verified Customer
Helpful August 16, 2021
Very professional and the service was done in a timely manner, no long wait!. The price was also good. I would recommend Family Ford of Enfield. manner, no long wait!. The price was also good. I would recommend Family Ford of Enfield. More
by Mary
Employees Worked With
August 16, 2021
August 14, 2021
Amazing service. Went above and beyond to make sure that I was taken care of and that I was comfortable. Will return soon when I’m due for a oil change. I was taken care of and that I was comfortable. Will return soon when I’m due for a oil change. More
by Proskier
August 14, 2021
I received excellent service from the service department throughout my visit. Ken answered any questions I had as well. No issues to report with the service department. throughout my visit. Ken answered any questions I had as well. No issues to report with the service department. More
by BRENDAS1116
Employees Worked With
August 13, 2021
The Service Dept provided exceptional service on my last visit. Especially Ken, who while making my appointment answered all my questions concerning servicing my daughter's car (Lexus) Very happy with the w visit. Especially Ken, who while making my appointment answered all my questions concerning servicing my daughter's car (Lexus) Very happy with the whole service department More
by Donaldblake17
August 13, 2021
The best courteous service always. Efficient no problems scheduling appointment. Completed in a timely manner. Lobby area clean and comfortable. Would like a different TV show. problems scheduling appointment. Completed in a timely manner. Lobby area clean and comfortable. Would like a different TV show. More
by mcgowenkat
Employees Worked With
August 10, 2021
The service department was great and on time , waiting room nice and clean.i would tell my friends about family ford most likely sale.or sevice room nice and clean.i would tell my friends about family ford most likely sale.or sevice More
by dyolf3
August 06, 2021
Courteous and friendly reception. Minor service history error they was corrected.comfortable waiting area with television , refreshments and reading material. Vehicle drop off and pickup area covered error they was corrected.comfortable waiting area with television , refreshments and reading material. Vehicle drop off and pickup area covered More
by durfeedon
Employees Worked With
