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Family Ford of Enfield
Enfield, CT
1,788 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,788 reviews
March 28, 2022
John did a great job and represented the dealer well. The finance manager did the typical hard sell on an extended warranty which was not appreciated. The finance manager did the typical hard sell on an extended warranty which was not appreciated. More
by mikec3671
Verified Customer
March 28, 2022
Got the job done and my quote was given. I was satisfied with the service I was satisfied with the service More
by douglas.hayes79
Employees Worked With
March 28, 2022
Popped in on a whim. .met Jorge out in the parking lot..saw what I liked,and in 15 minutes I was test driving it. Next day it was registered and ready for me to pick up. S .met Jorge out in the parking lot..saw what I liked,and in 15 minutes I was test driving it. Next day it was registered and ready for me to pick up. Smooth easy transaction. Oh and 3weeks later,a check in the mail for overage at the dmv..I would have never know. Honest dealership Would highly recommend More
by Tamb
Employees Worked With
March 25, 2022
Very friendly, helpful. Quick and effective, comfortable environment and staff. Would surely go back again! Quick and effective, comfortable environment and staff. Would surely go back again! More
by tripler.remodel.design
March 24, 2022
Always consistent great service! !! It’s Obvious that Customer Service is a very high priority! !! It’s Obvious that Customer Service is a very high priority! More
by SCHUTT
March 22, 2022
Very professional from start to finish. Kept us informed every step of way. There were no surprises. Kept us informed every step of way. There were no surprises. More
by Fvigil34
March 21, 2022
Family Ford is attentive and accommodating. Scheduling service is very easy, and fast. Great place! Scheduling service is very easy, and fast. Great place! More
by JOANN7760
March 21, 2022
Extremely polite and fast Great job. Help me a lo. Will use them again. Yea Help me a lo. Will use them again. Yea More
by Fbpill
March 20, 2022
I brought my truck for specific issue. I was told what the problem was and dealer ordered the parts, however issue was not resolved. It happened few time where dealer couldn’t pin point th I was told what the problem was and dealer ordered the parts, however issue was not resolved. It happened few time where dealer couldn’t pin point the problems. Very disappointed will not be using family ford for any more maintenance and repairs More
by tarnovskiy.danil
Employees Worked With
