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Family Ford of Enfield - Service Center

Enfield, CT

4.5
1,391 Reviews

1,391 Reviews of Family Ford of Enfield - Service Center

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June 08, 2021

I had to take my 2011 Ford Escape into the service center because my check engine light was on. The service was quick and staff were communicative! More

by Hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Jun 10, 2021 -

Family Ford of Enfield responded

Thank you for taking the time to post your 5-star review. We appreciate your support!

June 08, 2021

Ken is great and always takes great care of me and my Ranger. Fixes mishaps when they occur and as a customer that is number one. More

by Jstetson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Family Ford of Enfield responded

We are happy we could make your experience a positive one! We hope to be of service to you again!

June 06, 2021

Very nice people and good serviceFast and very timing Very nice people and good service Fast and very timing good tech with knowledge very clean work and well organized for first time visit was impressed More

by BSARGIZIAN31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Family Ford of Enfield responded

Thank you for the outstanding review! Our team is always happy to assist!

June 04, 2021

I had a great experience they were friendly and the work I had a great experience they were friendly and the work was done quickly. I would definitely recommend family Ford to all of my friends. More

by diane1314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Family Ford of Enfield responded

Thank you for the 5-star review! We are glad you had a great experience!

June 02, 2021

Excellent and Quick Service. Also very friendly and accomading service staff. Also I do respect their revommendations. I take all of my three cars and have for years. More

by RAEGANEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Family Ford of Enfield responded

Thank you for the 5-star review! All of us here at Family Ford are happy to have you as a customer!

June 01, 2021

Don’t need 25 words. Just one , Excellent 25 words 25 words 25 words 25 words 25 words minimum 25 words, minimum, Excellent work done. More

by YAMOTO49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Family Ford of Enfield responded

Your five stars mean a lot to us! Thanks for taking the time to leave your rating!

May 28, 2021

Greg in the service department was very cordial and accommodating. Also very friendly. He was totally accommodating to my needs. Would highly recommend this service department. More

by wjmoore1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Family Ford of Enfield responded

Thank you for the recommendation! We are always happy to assist!

May 26, 2021

Brought my used Escape to Enfield Family Ford for an oil change, door code, and cross wiring on the front & rear wiper fluid (done by a body shop not Ford). They solved all 3 items. More

by jgmullane
Customer Service
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Family Ford of Enfield responded

Thank you for the outstanding feedback! We are always happy to assist!

May 24, 2021

I have bought my last 3 pickups from Family Ford Enfield. I have always received prompt, professional and excellent service.The sales and service departments have top notch people who are friendly and knowle More

by JOHNNYSEARAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tranghese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Family Ford of Enfield responded

Thank you for the 5-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs! Thank you for choosing Family Ford of Enfield!

May 22, 2021

Called for appointment for a recallWas set up with one Called for appointment for a recall Was set up with one within 3days away. Was pleased about how the service was handled upon arriving there More

by Jorifr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Family Ford of Enfield responded

Thank you for the awesome 5-star review! Our team is always happy to assist!

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