Family Ford of Enfield - Service Center

Agnes top notch!! Attentive to detail, friendly service with a smile. I enjoyed talking with Agnes throughout my service appointment on Friday, April 30th, 2021. with a smile. I enjoyed talking with Agnes throughout my service appointment on Friday, April 30th, 2021. More

I had a great experience with check in and it was faster than I expected. Also this I purchased my vehicle from a GMC dealer used so it was good to get it checked by Ford dealership. Very happy than I expected. Also this I purchased my vehicle from a GMC dealer used so it was good to get it checked by Ford dealership. Very happy More

My husband and I have worked with Family Ford for many years, as far back to its days in Chicopee. We have always been pleased with our purchase, both new and used, and the service we received when we br years, as far back to its days in Chicopee. We have always been pleased with our purchase, both new and used, and the service we received when we brought our cars or trucks in for service. Keep up the good work! More

Good job. Very professional. Easy to get an appointment. Very friendly. Have been servicing this truck since 2001. Have no big problems. Truck acts like it's brand new. Very friendly. Have been servicing this truck since 2001. Have no big problems. Truck acts like it's brand new. More

I love the service you receive at the Ford dealership as they are very fast and honest. You can always depend upon getting the best of everything you need and I highly recommend this dealership . they are very fast and honest. You can always depend upon getting the best of everything you need and I highly recommend this dealership . More

I had a pending request for a new key that was put on hold due to COVID. I brought it up during maintenance and they took care of it. hold due to COVID. I brought it up during maintenance and they took care of it. More

Excellent communication and service! Catalytic converter stolen from company vehicle. Ken and his team reacted quickly with a quote and service to get it replaced in a timely manner to minimize disruption i stolen from company vehicle. Ken and his team reacted quickly with a quote and service to get it replaced in a timely manner to minimize disruption in business. More

$100 diagnostic not required on a problem already diagnosed. Just saying. I had my seat massager diagnosed and worked on once by Your dealership. The exact problem was happening again and was told it diagnosed. Just saying. I had my seat massager diagnosed and worked on once by Your dealership. The exact problem was happening again and was told it needed to be diagnosed. It’s like pulling teeth with you guys. More

I always take my Fiesta here for service. Everyone is professional and the service is great. It is always a pleasurable experience at Family Ford professional and the service is great. It is always a pleasurable experience at Family Ford More

Great service. Came in for an oil change without an appointment and Ken was able to fit me in. After a short time in the comfortable waiting area I was on my way. appointment and Ken was able to fit me in. After a short time in the comfortable waiting area I was on my way. More