Family Ford of Enfield - Service Center

Agnus is always great!! I have so much confidence in her and respect her opinion. She is always pleasant respective and will find answers to my questions/issues if she doesn’t have the answer herself! and respect her opinion. She is always pleasant respective and will find answers to my questions/issues if she doesn’t have the answer herself! More

Great service as always It is nice to go to a place were everyone is friendly and is well versed in answering technical questions in terms anyone can understand. Great Job It is nice to go to a place were everyone is friendly and is well versed in answering technical questions in terms anyone can understand. Great Job Family Ford. More

Fast and friendly service. There is a reason I keep bringing my car back to Family Ford of Enfield. The service staff take good care of me and my vehicle and never feel pushy or There is a reason I keep bringing my car back to Family Ford of Enfield. The service staff take good care of me and my vehicle and never feel pushy or like they are trying to take advantage of me. I've never had any complaints about the work they do and I will continue to bring my car to them for as long as I own it. More

I always get my Mustang serviced there.They have an excellent team.My wife and Zi have a 2019 EcoSport and a 2010 Mustang GT.I wouldn’t think of getting them serviced anywhere else. excellent team.My wife and Zi have a 2019 EcoSport and a 2010 Mustang GT.I wouldn’t think of getting them serviced anywhere else. More

Quick fix of CEL. Did a good job of fixing my CEL and O2 sensor. I am not happy about the price of the sensor but that is Ford's fault not the dealers. Did a good job of fixing my CEL and O2 sensor. I am not happy about the price of the sensor but that is Ford's fault not the dealers. More

In and Out ,No Issues Everyone at Family Ford will resolve any Issue you may have. From sales to service everyone is very knowledgeable.( Alicia,John,KEN and FROM SERVICE, Everyone at Family Ford will resolve any Issue you may have. From sales to service everyone is very knowledgeable.( Alicia,John,KEN and FROM SERVICE, STEVE More

Ken from the service department is always a pleasure to work with. He's patient and very knowledgeable. Never pressures me into getting something that doesn't need to be done right away. He always goes the work with. He's patient and very knowledgeable. Never pressures me into getting something that doesn't need to be done right away. He always goes the extra miles to help me out, if needed! More

Excellent Service I was in service on my car purchased at Family Ford in July. I am in love with my Escape. I have always had the best experience from buying my car to I was in service on my car purchased at Family Ford in July. I am in love with my Escape. I have always had the best experience from buying my car to the attention I receive in the service department, I highly recommend Family Ford! More

Basic service First service on a new truck. Work was scheduled easily. Service was performed in a timely and professional manner. All personnel that I had contact w First service on a new truck. Work was scheduled easily. Service was performed in a timely and professional manner. All personnel that I had contact with acted professionally, and in an amiable manner More

Service was as expected on schedule, and no issues were brought up. Staff was very congenial and waiting area was comfortable with fresh coffee. Wrap up was quick with review of report card. Friendly and brought up. Staff was very congenial and waiting area was comfortable with fresh coffee. Wrap up was quick with review of report card. Friendly and efficient staff as always. More