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Family Ford of Enfield - Service Center

Enfield, CT

4.5
1,387 Reviews
Call Service Center (860) 745-1111

1,387 Reviews of Family Ford of Enfield - Service Center

Sort by
October 01, 2022

Making the appt was easy. Service was completed without a problem. There, that is fifteen. More

by kirk.shute
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2022 -

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 30, 2022

Just started using Famiky Ford for service on a new vehicle purchased. So far have been very impressed. More

by ssussina26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2022 -

Family Ford of Enfield responded

Thanks for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

September 29, 2022

Excellent service as always! Courteous and informative service advisors. I always feel taken care of at Family Ford of Enfield. More

by AMK2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2022 -

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

September 28, 2022

Very professional, polite, thorough and explain everything that was done. Enfield Ford is very clean. More

by nolanf19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2022 -

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

September 28, 2022

Great work. ..very helpful in scheduling appointments. Service desk always works to fit car in when needed More

by MARGEMBRAY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2022 -

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

September 27, 2022

The work completed on my Ford Taurus was very professional and the price they quoted me was spot on . I would not hesitate to bring my car back in the future.. More

by Jonescd50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2022 -

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 27, 2022

very satisfied Janice made it easy for me to fit unto my schedule. Thank you Janice More

by john.giordano
Recommend Dealer
Yes
Employees Worked With
Janice
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Sep 27, 2022 -

Family Ford of Enfield responded

Thank you again for choosing Family Ford of Enfield; we look forward to having you as a valued customer for many years to come.

September 27, 2022

Nice dealership to go to nice and clean. The people are very nice. Especially I bought my car there. I’m very happy with your car. More

by Angelo Levesque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tranghese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2022 -

Family Ford of Enfield responded

Thank you, Angelo for the 5 star review and your kind words. Enjoy your new vehicle!

September 23, 2022

Friendly and fast service. Like the remodeling very comfortable while waiting for my car to be ready. More

by Maureen Previti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2022 -

Family Ford of Enfield responded

Maureen, Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad Greg and Agnes were able to help, and we hope to see you again!

September 18, 2022

They always try and seem disorganized. Doesn’t always go smoothly. They need adapt to technology. Get rid of paper and a cashier. Pay online! Also, online system doesn’t sync with the More

by HMR529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

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