Family Ford of Enfield - Service Center

They were fantastic, they helped me with all my questions. They were so timely for getting my car service questions. They were so timely for getting my car service More

Great job fixed my car in a timely manner great customer service the crew was very knowledgeable and helpful service the crew was very knowledgeable and helpful More

I Was very pleased that Family Ford of Enfield honored the estimated cost of the repair. the estimated cost of the repair. More

We brought my daughters car in for service. We were charged 2300 for them to fix it and a few weeks later, the same issue was happening. We brought the car back and we were going to be charged We were charged 2300 for them to fix it and a few weeks later, the same issue was happening. We brought the car back and we were going to be charged even more money for them to do more work. More

While they did really good work it was like pulling teeth to get the service members to honor warranty agreement on my vehicle. My husband left very angry, with how he was treated. to get the service members to honor warranty agreement on my vehicle. My husband left very angry, with how he was treated. More

The service person said my card was decline, I called company and this wasn’t true. Lucky for me my checking account was able to cover the cost. company and this wasn’t true. Lucky for me my checking account was able to cover the cost. More

My advisor was very courteous, and the car was ready when promised. I am satisfied with the work completed. promised. I am satisfied with the work completed. More

Had a great experience the service teck was great and I only had to wait a shot time, only had to wait a shot time, More

Everyone is courteous and professional. I prefer to wait for my vehicle and they get me in and out as quickly as possible. There is always courtesy water and coffee to make the wait comfort I prefer to wait for my vehicle and they get me in and out as quickly as possible. There is always courtesy water and coffee to make the wait comfortable. More

I dropped my vehicle off at noon and I received a call at 2:30 pm that day with an update. I was told my vehicle wouldn’t be ready that day but that was to be expected. The next day I received a call saying 2:30 pm that day with an update. I was told my vehicle wouldn’t be ready that day but that was to be expected. The next day I received a call saying that it was all set late morning. I was able to pay over the phone and pick up at my convenience. All of my concerns were heard and addressed. My Explorer is running like new again! I will definitely be returning here for future service. More