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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,671 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,671 reviews

February 07, 2026

Had an appointment but had to wait over 2 hours for an oil change and tire rotation More

by GHARCAR
Recommend Dealer
Yes
Employees Worked With
Watson Hyundai
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Feb 08, 2026 -

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 05, 2026

Customer service great. Facilty clean and organized Price for the work done way to high. More

by s.evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2026 -

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 05, 2026

Left a towel inside the hood after changing oil, could have caused fire. Battery cap was left uncovered. More

by Mikeh25
Recommend Dealer
No
Employees Worked With
I don’t remember the name of the person
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Feb 11, 2026 -

Family Hyundai responded

Mike, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

February 05, 2026

My experience has been great. Just didn't find a suitable car for my daughter thay she could afford without a co-signer. More

by CLOISHARPER
Recommend Dealer
Yes
Employees Worked With
Gio
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Feb 05, 2026 -

Family Hyundai responded

Thank you so much for your review! We are sorry that you haven't yet found a suitable vehicle for your daughter, but we'll keep looking for you both! Please don't hesitate to reach out if you need anything else.

February 05, 2026

Family Hyundai is professional, courteous, accomodating, easy going, honest, reputable and my choice for all my service maintainence and repairs. More

by williamtileroofs
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Simmons
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Feb 06, 2026 -

Family Hyundai responded

It’s great to hear our service team’s accommodating and reliable approach met your needs for your Hyundai Sonata. Thank you for entrusting us with all your maintenance and repairs. Colin and our crew look forward to assisting you again.

February 05, 2026

Friendly, honest, quick, always professional They know what they are doing. It is always a0 More

by Sandy arvaj
Recommend Dealer
Yes
Employees Worked With
Ken Begeske
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Feb 08, 2026 -

Family Hyundai responded

Sandy, thank you for taking the time to share your feedback with us. Ken and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 04, 2026

Always good. Very responsive, helpful, professional, nice, pleasant, work is complete, meet deadlines, vacuum my car More

by gparran
Recommend Dealer
Yes
Employees Worked With
Joanna
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Feb 04, 2026 -

Family Hyundai responded

Thanks for sharing your five-star Hyundai Elantra service experience. We’re happy our responsiveness, professionalism and on time completion met your needs and that we could vacuum your Elantra’s interior. It was a pleasure assisting you and we look forward to helping again.

February 03, 2026

I had a great experience. I found my old salesman Jerry Lacy at Family Hyundai. He sold me my first Tucson back in 2012. He is a Fabulous salesman. I recommended him to fa More

by HEATHER72INDYGIRL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2026 -

Family Hyundai responded

We’re thrilled Jerry provided excellent service as you purchased your new Hyundai Tucson. Thank you for recommending him and our team to your friends and family. We appreciate your loyalty and look forward to assisting you again.

February 03, 2026

My car was done in an timely manner and everyone was very nice and professional More

by LaMonica.Debbie
Recommend Dealer
Yes
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Feb 03, 2026 -

Family Hyundai responded

Thank you for letting us know your Hyundai was ready when expected and that our team was courteous and professional. We appreciate your feedback and look forward to helping you again.

February 03, 2026

Very pleasant very fast Everyone was very nice and helpful and my experience was great More

by LaMonica.Debbie
Recommend Dealer
Yes
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Feb 03, 2026 -

Family Hyundai responded

Thank you for your feedback. We’re thrilled to hear our team delivered fast and helpful service for your Hyundai Elantra. We look forward to your next visit.

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