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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,389 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,389 reviews

August 09, 2025

What made our experience at family Hyundai so pleasant was getting a sales person like Kristi Feinberg. From the beginning Kristi was attentive, listened to our wants and needs, and helped us make the fin More

by bgchristina1987
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2025 -

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Family Hyundai!

August 09, 2025

Very friendly people who remembered me and my dog. Comfortable waiting area with snacks and drinks. More

by HMAYERJONES
Recommend Dealer
Yes
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Aug 09, 2025 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

August 08, 2025

Manager was very rude and mean shouldn't be working with the public in the service department More

by PURPLECRZY2
Recommend Dealer
No
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Aug 13, 2025 -

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 05, 2025

We started at Family because they are close. Our sales consultant was a young gentleman named Isaiah Dunbar. We never were anywhere else. I can honestly say Isaiah worked so hard for us to get a More

by Red ride
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Dunbar
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Aug 05, 2025 -

Family Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 03, 2025

The problem with Blu link was not fixed and I’m not to happy with the time it took. More

by smithmatthew0096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Casey
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Aug 06, 2025 -

Family Hyundai responded

Matthew, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 01, 2025

No pressure easy from start to finish friendly and explained clearly my options from start to finish. More

by WOOWOO711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2025 -

Family Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

August 01, 2025

Nice receiption and quick service. The car received clean and all necessary work done. Its perfect service made me completely satisfied. Thank you Family Hyundai.... More

by DOUGLAS_MARWAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian -Service
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Aug 01, 2025 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 01, 2025

I had an excellent experience with the service department at Family Hyundai. From the moment I arrived, JoAna was friendly, professional, and attentive. They took the time to explain everything clearly and m More

by joselozano26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Palomares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JoAna
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Aug 01, 2025 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

August 01, 2025

Excellent She delivered a Great Customer Experience. Follow up and updated on status of my vehicle. Thumbs up. More

by rajjjb
Recommend Dealer
Yes
Employees Worked With
Jo Ana G.
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Aug 01, 2025 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 31, 2025

The experience was clear, succinct and timely. The deadlines he mentioned were met. It was a relief to solve the issue in a timely fashion. More

by vnkscarpelli32
Recommend Dealer
Yes
Employees Worked With
The service manager Mike.
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Jul 31, 2025 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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