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Family Hyundai

Tinley Park, IL

4.4
8,720 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,720 reviews

May 03, 2024

Very good service the people who work care about the costumer that you have there 👍 👏 More

by DAWNWILLER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Dawn, and don't hesitate to let us know if we can be of further assistance.

May 01, 2024

Gio worked very hard to get the car in the color I wanted from another dealership and I was able to take delivery that day. More

by LIZZYB312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Saldana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Family Hyundai responded

Thanks for sharing about your experience with Gio and our team here at Family Hyundai. We appreciate your business and hope to see you again soon!

May 01, 2024

Family Hyundai is phenomenal! ! Great sales, great service. Well rounded, customer experience!! Thank you, JG More

by JOG3450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
May 02, 2024 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Larry and our team. We're glad to hear we delivered such a great experience!

April 30, 2024

I love Family Hyundai! I won’t go any where else. Highly recommend. Thank you! More

by MICHELLE.BYRDAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
May 01, 2024 -

Family Hyundai responded

Michelle, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai; we look forward to having you as a valued customer for many years!

April 28, 2024

Service was excellent. Colin in the service department was very helpful and answered all my questions More

by beg647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Colin had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

April 26, 2024

Very clean and respectful. It took about a hour or so for the oil change. More

by JMBECK81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 26, 2024

Family members are the best people I have ever met. I will always buy my cars from them. They know how to take care of people.This is my third car I have bought from them and love every one of them. Th More

by OTISDUNSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Mearns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Family Hyundai responded

Thank you, Otis, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 25, 2024

My 7500 mile warranty check up went quite well, the rep was excellent. However, less than 3 days after this service with nearly no miles driven the vehicle would not start. The ignition button activated, b More

by dbaileylfi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Osabuohien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joana (I believe) in service was 5 stars+
Apr 26, 2024 -

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 25, 2024

Enjoyed my initial visit. Came home with a beautiful Tucson which has been trouble free since then. Love the free oil and checkups More

by Jmccaquinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

April 24, 2024

It was very nice and helpful to me by getting me financed with no money down More

by LENACONNER677
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Family Hyundai responded

Hi Lena: Thank you so much for choosing Family Hyundai! Please let us know if we can be of any more assistance.