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Family Hyundai
Tinley Park, IL
9,275 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,275 reviews
Verified Customer
January 13, 2022
this was the second time i had to return for service because i needed to have my remote starter removed before you could start on my car but once in the car was ready the next morning, fast service. tha because i needed to have my remote starter removed before you could start on my car but once in the car was ready the next morning, fast service. thanks More
by mcinnisjm
Employees Worked With
don't remember
January 12, 2022
Hyundai had to replace my engine and did so in a timely fashion. Brian, the service rep, was organized and efficient, plus he had a sense of humor which helped me, a single woman dealing with cars and dea fashion. Brian, the service rep, was organized and efficient, plus he had a sense of humor which helped me, a single woman dealing with cars and dealerships! More
by 61CUBSFAN
Employees Worked With
Brian Schultz
January 11, 2022
Service department was phenomenal, and communication is always on point! I drive far to get to Family Hyundai, and pass a couple of other dealerships, but it's the service that keeps me coming! Yes I am a always on point! I drive far to get to Family Hyundai, and pass a couple of other dealerships, but it's the service that keeps me coming! Yes I am a happy customer. More
by RJ
Employees Worked With
January 11, 2022
Everyone very polite, helpful, and professional. Service was quick, informative, and I always have good experiences at Family Hyundai. was quick, informative, and I always have good experiences at Family Hyundai. More
by KARASIKPARK
Employees Worked With
January 11, 2022
Everything went well with purchase and service in the beginning. The problem I'm encountering constantly is getting ahold of people by phone. Internal transferring of phone calls has always been frustrat beginning. The problem I'm encountering constantly is getting ahold of people by phone. Internal transferring of phone calls has always been frustratingly long before someone decides to pick up. This hasn't appeared to be isolated. It always occurs. More
by corwen1
Employees Worked With
I'm not referring to specific people. It's the whole phone issue.
January 09, 2022
Everything was great Sales Adam was fantastic as were all involved will recommend to anyone involved will recommend to anyone More
by RRESZEL
Employees Worked With
