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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,278 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,278 reviews

December 17, 2021

fast and professional and clean service department. waiting time was a short time.i have all my recalls done here. More

by WILLIAMDENOYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
matthew casey, Tom Salin
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Dec 19, 2021 -

Family Hyundai responded

William, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 16, 2021

Colin has always made me feel as though my request were valid. Patient and always kept me updated and informed. More

by raybrown37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2021 -

Family Hyundai responded

Thank you for sharing your thoughts about your experience with Colin and our team here at Family Hyundai. We appreciate your business and hope to see you again soon!

December 16, 2021

Great sales team very friendly and knowledgeable, I would definitely buy again there .. thx family More

by Curtrupert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Powers
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Dec 16, 2021 -

Family Hyundai responded

Curt, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 16, 2021

Average, Nothing spectacular.. Nobody really went out of their way to make sure you had a great experience.. More

by julzz32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2021 -

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority, and we're sorry if we fell short here. Please don't hesitate to reach out to management if you'd like to share some more detail. We are always eager to learn and make improvements. We appreciate your review and hope you will give us another opportunity to serve you.

December 16, 2021

Good truthful effection have not told me anything that I didn't need and made sure I got what I needed More

by DARNETTA.YOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
crystal
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Dec 16, 2021 -

Family Hyundai responded

Thank you, Darnetta, for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 16, 2021

Jerry Lacy is a fantastic sales person. Very friendly, honest, helpful, and knowledgeable. The other members of the sales team were also friendly and helpful. This is our second vehicle purchase from Fa More

by SBURN13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2021 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Jerry and congratulations on your 2nd new car with us! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 16, 2021

I made an appointment to take my vehicle in for service, which I did yesterday. Tom Salin is the person I deal with. I appreciate the great job he does to make sure my vehicle gets the best service. More

by KAREN15163
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Dec 17, 2021 -

Family Hyundai responded

Thank you, Karen, we appreciate your business and our team looks forward to serving you again soon!

December 15, 2021

Great experience. Would highly recommend -- and have recommended -- Family Hyundai to others. I recently purchased my second Hyundai. I'm very happy with it. More

by natalie_boden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2021 -

Family Hyundai responded

Thank you so much for your kind words, Natalie, and for taking the time to leave us this wonderful feedback!

December 15, 2021

Always a great experience at Family Hyundai. Speedy and efficient service. Friendly and inviting atmosphere. More

by dlas527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
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Dec 15, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

December 15, 2021

Me gusta como me atienden son muy amables y siempre me ayudan con lo que necesito More

by MEJIA.EDILIA28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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