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Family Hyundai

Tinley Park, IL

4.4
9,284 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,284 reviews

October 04, 2019

I'm so happy with my new 2020 palisade ... they do everything to help me get the best interest... thanks Carlos for everything you did... 100% recommended... More

by Dylancio
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

Thank you for your detailed review. We appreciate it!

October 04, 2019

Battery Issues We were experiencing a recent problem when starting my 2009 Hyundai Sonata. Your Service Center took us the same day; diagnosed and fixed the proble More

by SYLVIA & JACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

Thanks for your review, we appreciate it!

October 04, 2019

Liquid leaking into passenger side of car I brought my car in to be looked at late in the evening because liquid was flowing into my car when I turned left. They replaced the part, rotated my More

by jessfolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

Thank you for your kind words! Our team of professionals is dedicated to providing you and everyone else who visits Family Hyundai with only the best there is to offer.

October 03, 2019

Emergency service Towing service required for Hyundai Elantra, failed to start, having just purchased (used) in August. Car was later traded in on Kona model.Repairs w More

by dikmax
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

Thanks for your review, we appreciate it!

October 03, 2019

Excellent Service I worked with PJ he was an awesome sales person. He was very helpful and attentive. He walked the entire lot with me until I found something that I li More

by margarita.mccarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ
Nov 13, 2019 -

Family Hyundai responded

Thank you for your kind words! Our team of professionals is dedicated to providing you and everyone else who visits Family Hyundai with only the best there is to offer.

October 03, 2019

It was WONDERFUL! Buying a car has always stressed me out, but when I was working with Kristi, it was calm, and easy. She is very acknowledgeable about all of the cars More

by JEDEUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I also worked with Mike but i honestly don't remember his last name.
Nov 13, 2019 -

Family Hyundai responded

Thank you for choosing Family Hyundai!

October 03, 2019

Great service - Great price I had similar service performed at another Hyundai dealer a little over a year ago, and was charged twice as much for labor as what Family Hyundai cha More

by JRBENTE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowicz
Nov 13, 2019 -

Family Hyundai responded

On behalf of us at Family Hyundai, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience!

October 03, 2019

Oil changed and tire repair The service was excellent. Very quick. Service rep was very professional. He made sure I understood what they were going to do. He informed me due More

by LILLIEJAN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think his name is jim
Nov 13, 2019 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

October 03, 2019

Got what I came for and what I needed in the time estimated. I called to find out the walk in wait for an oil change. I was told 30 minutes. I rushed over and got my oil change along with my 30,000 More

by Unlisted
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowicz
Nov 13, 2019 -

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thanks for your positive feedback.

October 03, 2019

Need a motor Every time that fix something it’s more money that want and something else break I pay for something keep coming back every day still not working gas More

by MSSEXY1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Majchrowicz
Oct 16, 2019 -

Family Hyundai responded

We pride ourselves on our high level of customer service and we are sorry that you had challenges while you were here. Our general manager would be happy to talk with you further about your experience. Please reach out to Graham Watson at (708) 444-7100.

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