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Family Hyundai
Tinley Park, IL
9,339 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,339 reviews
July 25, 2017
New Car Review First time getting a car from this dealership. I was not planning on getting a new car that day but ended up walking out pleased with my experience. First time getting a car from this dealership. I was not planning on getting a new car that day but ended up walking out pleased with my experience. More
by nicoleasteinke
Verified CustomerEmployees Worked With
July 23, 2017
New Santa Fe We had a very good experience. Although there was a problem with stains and marks inside the car that were not totally cleaned when we were given the We had a very good experience. Although there was a problem with stains and marks inside the car that were not totally cleaned when we were given the car to take home. We brought the car back on Monday (we purchased on the Saturday before) to have the marks and stains cleaned again. Again they were not totally cleaned. We brought it in again 3 days later for the same reason, still not totally cleaned. We are now waiting to hear when to bring it in again. Other than that, Jerry Lacy and the others were very polite, accommodating and very nice to deal with. More
by morlox5
Employees Worked With
Other Employees :
Al Pellizzeri, Robby in service and Jason Lechowicz
July 21, 2017
Yes I would. Family Hyundai has to be the most friendly car deanship I have ever been to and work with the salesmen and others great place super nice people. Family Hyundai has to be the most friendly car deanship I have ever been to and work with the salesmen and others great place super nice people. More
by cvimarco
Employees Worked With
July 20, 2017
Good puchase Dealership and sales person were informed and helpful. Give me good trade in . Also the final sale price was good. Happy with everyone at the dealersh Dealership and sales person were informed and helpful. Give me good trade in . Also the final sale price was good. Happy with everyone at the dealership. More
by russela21
Employees Worked With
Sina Beauchamp
July 16, 2017
UNPROFESSIONAL LIARS - they live up to "car salesman" stigma Bought an 09 Cadillac Escalade for which they allegedly do a 100+ or check prior to sale. Almost immediately had electrical issues they said they'd fi Bought an 09 Cadillac Escalade for which they allegedly do a 100+ or check prior to sale. Almost immediately had electrical issues they said they'd fix it - that didn't entirely happen. I had to pay hundreds in cab fare to service the car there, for which they said they'd reimburse me, but they didn't. Also was missing a hub cap that Ricky Gushi said he'd "personally get" for me - 3 months later, I still don't have it. And while signing for the car another salesman said he was taking tghe keys to go sell the car to someone else - beyond unprofessional. Save yourself the hassle and buy from somewhere else! More
by smass
Employees Worked With
July 15, 2017
Car purchase When purchasing a new car, Sina was very mindful of my needs and was very professional with giving me great options to make my car buying decision eas When purchasing a new car, Sina was very mindful of my needs and was very professional with giving me great options to make my car buying decision easy. More
by sonica
Employees Worked With
Sina Beauchamp
July 15, 2017
Recap No pressure Glenn had every answer that I needed. Maggie helped me with insurance company as I was working she handled everything for me. Please let m No pressure Glenn had every answer that I needed. Maggie helped me with insurance company as I was working she handled everything for me. Please let me know how these 2 individuals will be rewarded with the outstanding service that I got. I work in retail please just dont tell them great job. If that is the case let me know and I will buy them lunch I will follow up on my request. I took time my time to do this so please don't just put survey aside like most COMPANIES TX More
by djgolf100
Employees Worked With
Maggie Mitchell, Glenn Zagorski
July 14, 2017
Good experience My salesman was the nicest and best making my buying this car more enjoyable.i did not come in to buy a car but he sold me on the car. He is the best My salesman was the nicest and best making my buying this car more enjoyable.i did not come in to buy a car but he sold me on the car. He is the best I have dealt with. More
by ronpirau
July 14, 2017
Great experience !!!!! From the time my wife and I step foot into the dealership to the time we closed on a deal we was handled with care,all the employees was very he !!!!! From the time my wife and I step foot into the dealership to the time we closed on a deal we was handled with care,all the employees was very helpful and polite.Our salesman was very patient with us when it came to finding the right vehicle that would meet our needs. More
by rayjeff234329
Employees Worked With
PJ Smith
July 14, 2017
excellent Jerry Lacy is the best, taking care the costumers offer everything to make us feel like we were home. we strong recommend this company. . love my ca Jerry Lacy is the best, taking care the costumers offer everything to make us feel like we were home. we strong recommend this company. . love my car More
by aliciabnvdz
Employees Worked With
