Family Hyundai - Service Center

They’re a great team. Customer service was exceptional. I would recommend them to all my friends. Customer service was exceptional. I would recommend them to all my friends. More

Service department employees are very knowledgeable, helpful and courteous. Services were provided timely and professionally. helpful and courteous. Services were provided timely and professionally. More

Always great service / everyone is nice and helpful / I really appreciate being kept informed on my service really appreciate being kept informed on my service More

I have no complaints about this dealership, everyone is always very friendly and pleasant. Great customer service! always very friendly and pleasant. Great customer service! More

Unfortunately, I have only had bd experiences from this dealership. 2 times I attempted to look at purchasing a vehicle, both times I was treated as if I couldn't afford the vehicles. Both times I ended u dealership. 2 times I attempted to look at purchasing a vehicle, both times I was treated as if I couldn't afford the vehicles. Both times I ended up going to other Hyundai dealerships and bought the vehicles. Lastly the service department was rude, arrogant, and unhelpful. I always believe in given businesses a second or third chance, but Family Hyundai in Tinley Park has disappointed me each and every time. More

The last visit was handled very well. . it was taken care off to fix a problem. . it was taken care off to fix a problem. More

Great customer service, Crystal was very attentive and fully explained the issues with my car. She also was very professional through the entire process !! Thank You fully explained the issues with my car. She also was very professional through the entire process !! Thank You More

This is an extremely busy dealership, that doesn't stop them from offering awesome service. I came to dealership with starter problems (still unresolved), the service manager Mike immediately stepped in to them from offering awesome service. I came to dealership with starter problems (still unresolved), the service manager Mike immediately stepped in to help. The car was dropped off and Mike and his team attempted to find the problem. Even though it hasn't been discovered yet, Mike and his great service crew went the extra mile in attempting to locate the origin. This dealership believes in keeping their customers happy, everyone from the service department and dealership is there to help! So even though the problem hasn't been identified yet, I know when I return in July they'll do their best to solve this problem. Thank you for not giving up and for your great help! Keep up the good work, you're so very appreciated! More

Crystal was my angel. When someone is honest and goes above and beyond, you don't forget that. I've been so worried about my car but Crystal had my back. I couldn't be mor When someone is honest and goes above and beyond, you don't forget that. I've been so worried about my car but Crystal had my back. I couldn't be more thankful. She is an asset to Family Hyundai. This is a good dealer. More

Tom Salin was great as usual. The wait time before I could drive in to get registered was 40 minutes which was terrible. After that Tom Salin took good care of me. Even though it The wait time before I could drive in to get registered was 40 minutes which was terrible. After that Tom Salin took good care of me. Even though it took a hour for an oil change. Also I didn’t know about the 3.5 service fee for debit or credit charges until I got to the service desk. I think this is terrible. Which is higher than many retailers. I’m glad my bill was under $100.00. I never carry checks. More