Family Hyundai - Service Center

I have always had prompt, courteous service at Family. Wish I could a afford a new one. Wish I could a afford a new one. More

Brought car in took exactly about 1 hour to complete the job just like it was promised. job just like it was promised. More

Polite service, welcoming and let you me drop my vehicle off. I was able to pick up my vehicle from the cashier and she was pleasant as well. off. I was able to pick up my vehicle from the cashier and she was pleasant as well. More

Es buen trato y responsable el tiempo dicho fue el esperado y muy amables gracias esperado y muy amables gracias More

Colin is your most valuable contributor. I would give 10/10 stars on his customer service, professional attention, and most importantly his awareness. His ability to fairly problem solve w I would give 10/10 stars on his customer service, professional attention, and most importantly his awareness. His ability to fairly problem solve was the only reason I chose to continue the maintenance schedule here for our company. Would bring in company car for services. Oil changes seems to be the only thing this service station can handle. Scheduling is too far out for more complex work. I suggest having tiered scheduled services. When a car breaks down it’s not planned. So how is a person supposed to “schedule” maintenance. Came in for an engine coil and was told “it’s a month out to get services because we have take the engine out and diagnose.” A code reader already told me it was an engine coil after I had already changed plugs/ tune up/ wiring inspection and oil change. Went to McGrath in Chicago they took out the engine coil out like a Nintendo video game and replaced it in front of me in a few hours turn around time. Under warranty, no cost. We, as a company, decided not to purchase a Hyundai fleet solely because we could not find a reliable service station. Lastly staff inside the garage have the worst manners. Honking at me to pull into garage. Telling, not asking me, to pull away from garage when there’s a line. Sincerely, I dreaded coming to this knowing the customer service experience would have this as a part of it; Every. Time. What pulled us in, is your competitive pricing on services. Keep that up - we appreciate it!! More

Awesome ,car Rides nice now,did a good job, See you in 5000 more Miles 5000 more Miles More

Very fair, didn’t take very long for my oil change! They called immediately to tell me my car was ready They called immediately to tell me my car was ready More

Always satisfied with any service that was performed at Family Hyundai. I appreciate the free car wash service also! Family Hyundai. I appreciate the free car wash service also! More

I like the fact that everybody was very attentive as soon as we arrived. Mayweather took very good care of us and assured us that we would find something nice! I’m very pleased with Hyndai thus far and this as we arrived. Mayweather took very good care of us and assured us that we would find something nice! I’m very pleased with Hyndai thus far and this is not my first car from this dealership but third. Thank you More

OMG! What can I say excellent service! I had to drop my car off and was offered a drop off and pick up. Brought my car in for one thing and mentioned anot What can I say excellent service! I had to drop my car off and was offered a drop off and pick up. Brought my car in for one thing and mentioned another issue. They asked if I wanted them to take a look while it was there. The other place would have made me come back and has NEVER offered a drop off or pick up and I live closer to them! Guess what…I’m never going back! Family Hyundai is my new home! Crystal, Frank the driver and Ken in service are all AWESOME! More