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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,831 Reviews
Call Service Center (708) 444-7100

5,831 Reviews of Family Hyundai - Service Center

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January 15, 2023

Had a great 1st experience at Family Hyundai service department. Everyone was super friendly and took the time to answer any questions I had, More

by fiveftsix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

January 15, 2023

Dealer pays attention to customer needs and offers fair pricing on service work. Offers detailed inspection reports. More

by KGT Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
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Jan 16, 2023 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 15, 2023

I feel like the family Hyundai dealership is very accommodating, answers questions, and very reasonable. More

by GCATTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Shannon Garreffa
Report | Print
Jan 16, 2023 -

Family Hyundai responded

Thanks for sharing your experience with Family Hyundai. Colin, Joe, and Shannon appreciate your business and hope to see you again soon!

January 14, 2023

Great service representatives. Please upgrade your car wash service. Colin and Frank made the service request easy. More

by raybrown37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
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Jan 16, 2023 -

Family Hyundai responded

Ray, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

January 14, 2023

Mike majors and his crew is top notch. We love the service department so much that we will only buy from Hyundai. Mike takes the time to talk to us and really listen to what we have to say More

by greeneclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 14, 2023

Service was really good but with out the appointment I was waiting for the oil change for 3 hours More

by JKARWACZKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Jan 16, 2023 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

January 14, 2023

Friendly and helpful service staff kept me informed of the progress on my car’s first scheduled service. Did not have an appointment but they were able to accommodate me this time. More

by CLANNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Jan 16, 2023 -

Family Hyundai responded

It's great to hear that Tom was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

January 14, 2023

GREAT SERVICE ! ! Service advisor Tom listens to what you ask or tell him and makes sure it gets done. Very satisfied with dealership so far !! More

by HOARDERCONBOIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Jan 16, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Tom and our team appreciate your business and hope to see you again soon!

January 14, 2023

The salespeople at this dealership is very attentive and helpful. I am very happy with my experience at this dealership. More

by WHITLODL
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Family Hyundai responded

Thank you! Mayweather and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 14, 2023

My experience at Family Hyundai was extremely smooth and hassle free. It was possibly the easiest process I’ve ever had while dealing with car issues. Thank you all so much! More

by danielhavenwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

Family Hyundai responded

Daniel, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

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