Family Hyundai - Service Center

Great place for service if you feel like waiting 2 months for an appointment. I was told they would provide software update during oil change but that didn’t happen. for an appointment. I was told they would provide software update during oil change but that didn’t happen. More

Jahia rocks! She gets 1000 stars from us. Always a smooth process at Family Hyundai. She gets 1000 stars from us. Always a smooth process at Family Hyundai. More

My representative that helped was very helpful and I was able to get out in well under 2 hours which was what I was told the original wait time was. able to get out in well under 2 hours which was what I was told the original wait time was. More

Your customer service is terrible. Unable to schedule maintenance for my car because you didn’t answer my call 6 times over a 3 week period. Left voicemails each time with no return ca Unable to schedule maintenance for my car because you didn’t answer my call 6 times over a 3 week period. Left voicemails each time with no return calls to schedule service. So I drive 45 minutes to show up to get an oil change and only able to get service after talking to a manager who seemed like he didn’t care to be there. Wouldn’t even turn around to talk to me and was very rude in our interaction. I will not be buying my next car from this dealership More

It’s always a pleasurable experience when I visit. Clean dealership, nice people , pleasant experience Clean dealership, nice people , pleasant experience More

This was very helpful, and professional. The Service Manager kept me updated on the repair process. Great job! The Service Manager kept me updated on the repair process. Great job! More

The service department has a terrific, friendly staff who answered all my questions in a timely manner. answered all my questions in a timely manner. More

Mike was great and great service done fast and thanks for the car wash ,thanks for the car wash ,thanks More

My car was burning oil so I was advised to do and “engine soak” to help fix the issue (which cost me $400). Not only did it not help the matter but my car is now burning oil at almost twice the rate as befor soak” to help fix the issue (which cost me $400). Not only did it not help the matter but my car is now burning oil at almost twice the rate as before the engine soak. I’m the original owner and I know Hyundai was replacing engines with this type of issue. But they simply told me sorry there’s nothing they can do for me. I was very pleased with Hyundai prior to this and was going to purchase my next car with them, but after this I’ll never do business with Hyundai again. More

I was in for a 90k mile maintenance, My service adviser Colin explained to me that 90k is the same as the 30k plus coolant flush. The work was done ahead of the promised time and the car was cleaned both i Colin explained to me that 90k is the same as the 30k plus coolant flush. The work was done ahead of the promised time and the car was cleaned both inside and outside. I am very happy with the service More