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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,879 Reviews
Call Service Center (708) 444-7100

5,879 Reviews of Family Hyundai - Service Center

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October 03, 2022

i have problem with my 2020/tucson, Mr. Mike Majors was attended my call , hi makes me feel like family taking care of my vehicle and make a SOLUTION to fix it. More

by chicago78m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again.

October 03, 2022

Service is great people are great, 1 month lead time for an appointment is unacceptable by any standard. More

by rleffler4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2022 -

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

October 03, 2022

Collin was great. Very helpful in getting me in and out with a loaner car. More

by PJMULCHRONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

October 03, 2022

great customer service, Mr. Mike my advisor help me to fix my car. thanks hyundai to hire a ptofessional people. More

by chicago78m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

October 02, 2022

What is most evident is that you practice having a scheduled appoint and it does not happen that way. People come in after you and get waited on before you. There seems to be littl cooperation betwe More

by TVSMITH1033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2022 -

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 02, 2022

Everyone in the service department is Very personable and helpful - listens to and resolves all issues. More

by Bellareid14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 01, 2022

Always great service from the people in the service department. They are friendly and efficient. Colin is awesome to work with! More

by COLLEEN1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2022 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

October 01, 2022

Had to wait a long time before I was able to get an appointment for service. Once there the service was good. More

by FATCAT58
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
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Oct 03, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

October 01, 2022

This dealership always takes care of me to the best of there ability. Much appreciated. More

by Thadon03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal
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Oct 03, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 30, 2022

Took me a month to get service appointment but the services on the whole are great . More

by oshodunke47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Majchrowic
Report | Print
Oct 02, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai. We look forward to having you as a valued customer for many years to come!

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